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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

November 09, 2020

Jason was very helpful. He picked up my wife and son because our benz had 2 flat tires. Car picked up too and fixed quickly. More

by JFDELROSARIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 07, 2020

The general manager went above and beyond to deliver excellent service. He had put together a wonderful team that was able to deliver great value and ensure us purchasing from them in the future More

by LLIBRANDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Oliveto , Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
November 07, 2020

SHELBY DONNELLYShelby, Shelby, Shelby, the three words SHELBY DONNELLY Shelby, Shelby, Shelby, the three words you need to know when buying a car. Thank you for your amazing service today, you really made More

by carolcre20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
November 06, 2020

Tony is great! Good job of getting my car in and done in a timely fashion. Facility is very nice and everyone is very friendly. More

by eddens1@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
November 06, 2020

Tony is always so helpful. Explains things well and let’s me know of upcoming things to plan for in my next service appointments which I appreciate More

by EVEMARANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Transportation - fabulou, Tony Saienni
November 06, 2020

Piece for service is extremely high !!!!!! The service is not enough for the price and waiting time is tooooo long really slow service 4h just for oil change 😫😫 More

by AGNESKULON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Kuczeriawenko
November 06, 2020

Very efficient and thorough,friendly service, Very efficient and thorough,friendly service, comfortable waiting area updated as work progressed. Done in time estimated and I was kept informed of More

by JWCOHEN12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
November 06, 2020

Fred Boyce was wonderful.Rental car available snd Fred Boyce was wonderful. Rental car available snd clean. My concern was some staff in sales area walking around without their mask on their faces. More

by BHARTMAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
November 06, 2020

I really like that they keep in touch with me and what's going on what's your car and what needs to get done in pricing so you know ahead of time More

by MELANIEBTAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 05, 2020

everyone in the service department were all very friendly and helpful. in addition to all of fred’s help and education it was very clean and precautions were taken for everyone’s safety. thank you! More

by ekpezzello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
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