Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
COVID-19
Response
  • Service Pickup & Delivery
  • No Contact Transactions
  • Vehicle Sanitization

Mercedes-Benz of Wilmington - Service Center

Wilmington, DE

4.6
680 Lifetime Reviews Review Dealership

680 Reviews of Mercedes-Benz of Wilmington - Service Center

Sort by
February 25, 2021

"My experience as this dealership was good. My service..."

- BEN FOSTER

My experience as this dealership was good. My service advisor, Jason went over every detail, h answered all my question, so I'm totally satisfied. The staff at the dealership was very helpful, while I was waiting. I will be back, for for service on my vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 24, 2021

"Overall fantastic experience, wouldn’t buy or service my..."

- Bryan

Overall fantastic experience, wouldn’t buy or service my car anywhere else. Top notch Sajed and service team, they make you feel like you are part of the Mecedes Benz family!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
February 24, 2021

"Excellent service. Very responsive to customer needs...."

- HISMAILMD

Excellent service. Very responsive to customer needs. They go above and beyond to take care of you. Very happy client. Thank you very much. Will go there again when needed.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 24, 2021

"Great bunch of folks, every one of them. Never a problem..."

- polorun522

Great bunch of folks, every one of them. Never a problem when I bring them my vehicle. Jason is always helpful and keeps you updated.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"I am very pleased with Mercedes dealership in Wilmington..."

- MILTONLARUE

I am very pleased with Mercedes dealership in Wilmington ,the general mgr and Jason in customer service are always helpful to my needs , my car gets the greatest care the service is excellent..........,,,.....::::::.........................................

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"Hello, I went to your dealer for the first time the short..."

- Rand

Hello, I went to your dealer for the first time the short time that I was there it was a good experience. Thank you for the excellent service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"Best service I received in years, by far better than..."

- SINAOENT

Best service I received in years, by far better than Mercedes of Cherry Hill, and Mercedes of Devon combined. I was updated about what was going on, estimate time frame of completion. Everyone were polite, it was the best service in years. The service at the other locations these past few years from my stance have been horrible. I was more than elated with Mercedes of Wilmington. Thank You all. Looking forward to continuing business with Mercedes of Wilmington.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : The Receptionist was Phenomenal, and had a Beautiful Wedding ring set.
February 23, 2021

"Check in with Carol was great. I was nervous about what..."

- WILLIAMSDELORIS

Check in with Carol was great. I was nervous about what could possibly be wrong with my car. She made me feel better with her great sense of humor.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"It was a pleasant experience. As usual Carol was very..."

- ADRIANE.BROWN513

It was a pleasant experience. As usual Carol was very helpful and friendly. The work was done in a timely manner and I was notified immediately.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
February 23, 2021

"Keep up the good work and the prices down on maintenance...."

- TAARIQ10

Keep up the good work and the prices down on maintenance. Nice facilities and good people working, just expensive on parts and labor work. By

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
1
...
1 - 10 of 680 results