Back

Mercedes-Benz of Wilmington - Service Center

Wilmington, DE

not yet
rated
1,200 Reviews

1,200 Reviews of Mercedes-Benz of Wilmington - Service Center

Sort by
June 22, 2021

Efficient, friendly service. Tony kept me informed through the entire process. More

by KIMWILKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
June 22, 2021

First time to have my car serviced here and I’m pretty satisfied with their service. More

by SXRN81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Dept reception lady , Brad Davis
June 21, 2021

Quality service and they go out of their way to make sure I’m satisfied. Thank you! More

by bkubicki1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Jason Kuczeriawenko
June 21, 2021

Ms Carol is amazing! There were some hiccups with my appointment and she quickly provided a solution which worked for everyone. More

by VivsMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, Carol Siracuse Wilson
June 21, 2021

Better communication would help my service was not completed on the day scheduled Car was dropped off night and did it get it back until Saturday morning More

by LADYBUG1169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Carol Siracuse Wilson
June 21, 2021

Outstanding service, parts in stock, kind and hospitable, thoughtful explained the problem in a way I understood More

by BURNINGB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
June 20, 2021

Staff was friendly however I'm accustomed to staff bringing my vehicle to me. The service person just gave me my keys and pointed in the General direction of where he thought my vehicle was located. More

by Sheppal
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Siracuse Wilson
June 19, 2021

I just became an owner of this vehicle and wasn’t familiar with the service process. Everyone one was so helpful and made it easy. More

by MIZMARILYN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee with loaner vehicle, Jason Kuczeriawenko
June 18, 2021

Very clean - pricing is way over the top- 1600 dollars to replace a window regulator is outrages- I personally will never step foot into another dealership again- I'm so glad there are mechanics that work on More

by CRAIGRBLACKMON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Davis
June 18, 2021

Very professional. Everyone was helpful and polite. Helpful and o n time . Loaner department has always been helpful and on time. Carol is a pleasure to have as a service consultant. More

by NAS9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
...
13
...