Mercedes-Benz of Wilmington - Service Center

Service tech Brad Davis was excellent in providing me with up to the minute progress on my recalls services. Having a car while my car was being serviced was very helpfull. with up to the minute progress on my recalls services. Having a car while my car was being serviced was very helpfull. More

Always treated with the upmost respect. Vehicle is well cared for, Jason my Service Advisor always stays in contact with me keeping me aprised of what's taking place and what services are recommended for m cared for, Jason my Service Advisor always stays in contact with me keeping me aprised of what's taking place and what services are recommended for my vehicle. All the staff at Mercedes-Benz of Wilmington are quite pleasant to encounter and competent. So far it's always been a great experience! Thank you, Robert Bastian More

Jason was very professional and was always available....but I was quite dissatisfied when told ( by a lady) I could not receive a loaner after my car was there for a week. available....but I was quite dissatisfied when told ( by a lady) I could not receive a loaner after my car was there for a week. More

Mr. Brad Davis has been an excellent addition to your dealership family. Mr. Davis is very professional and trustworthy. I am very pleased with service. dealership family. Mr. Davis is very professional and trustworthy. I am very pleased with service. More

There attention to detail and professionalism is first class and is one of the many reasons why I take my to Mercedes Benz 300C 4WD for service. class and is one of the many reasons why I take my to Mercedes Benz 300C 4WD for service. More

Brad was awesome. He was knowledgeable and provided step by step what was needed for my vehicle. This was my first time using this location & I was pleased. by step what was needed for my vehicle. This was my first time using this location & I was pleased. More

Very knowledgeable and pleasant to work with. Patient and low pressure demeanor and readily available. Trusting and informative re electronic features of the car and took special interest in show rooming the low pressure demeanor and readily available. Trusting and informative re electronic features of the car and took special interest in show rooming the car. More

The staff is amazing problems taken care of quickly and on time. Service techs know there jobs stay on top of repairs and oversee all details on time. Service techs know there jobs stay on top of repairs and oversee all details More

Every time I bring my vehicle to the service department for anything they diagnose, repair and get my vehicle back to me expeditiously with the service meeting all expectations for anything they diagnose, repair and get my vehicle back to me expeditiously with the service meeting all expectations More

The service staff is always friendly and professional. The service took under the time frame that they projected. They gave a discount on the service prices as well. The service took under the time frame that they projected. They gave a discount on the service prices as well. More