Mercedes-Benz of Wilmington - Service Center

Always had a great experience when buying or having my car serviced. Would recommend to friends and/ or family. Staff is friendly and customer focused car serviced. Would recommend to friends and/ or family. Staff is friendly and customer focused More

I always have a pleasant experience when I bring my car in for service. Brad Davis is a real genuine person who was very helpful in explaining my service visit for my car. Thank you and stay safe. in for service. Brad Davis is a real genuine person who was very helpful in explaining my service visit for my car. Thank you and stay safe. More

Very good service. Appointment making was a smooth task. Our service manager, Brad Davis, did a very thorough job in keeping me informed of the services that were provided. Our service manager, Brad Davis, did a very thorough job in keeping me informed of the services that were provided. More

The dealership has treated me and my family well on each occasion and they are willing to assist in promoting and achieving complete and total customer satisfaction! occasion and they are willing to assist in promoting and achieving complete and total customer satisfaction! More

i really appreciate the openness on letting me no all that my SUV needed. an how fast the job was done . plus even the customers service was the best i ever received.i will always tell about ur benz's de that my SUV needed. an how fast the job was done . plus even the customers service was the best i ever received.i will always tell about ur benz's dealership.. More

The socks were fixed well,but they did something else to create another issue that never existed ...I picked my car up stoped to the store ,turned the car off locked the doors, came out n my radio was playi create another issue that never existed ...I picked my car up stoped to the store ,turned the car off locked the doors, came out n my radio was playing. The next day car wouldn’t start key wouldn’t work n the dealer blamed us poor , poor customer service. No manager was there to speak to was told we have to wait until Monday .it make you feel like u can’t trust mechanics these days , they want u to keep spending money. More

I enjoy their service every time, and appreciate their excellence and friendly environment. It is easy to make an appointment and get job done timely. excellence and friendly environment. It is easy to make an appointment and get job done timely. More

Very polite and helpful. Some logistical problems scheduling the SUV for service. Some confusion about the vehicle being completed, but everything in service itself went smoothly and as promised. scheduling the SUV for service. Some confusion about the vehicle being completed, but everything in service itself went smoothly and as promised. More

I'm always get so satisfied with the excellent service and the great costumer service. I think this is the best dealership in the Delaware Valley and the great costumer service. I think this is the best dealership in the Delaware Valley More

Cordial and courteous. Explained all services required and costs prior to completing. I travel to another state because I like the service provided and the facility! and costs prior to completing. I travel to another state because I like the service provided and the facility! More