Mercedes-Benz of Wilmington - Service Center

Courteous and prompt service characterizes this MB dealership. A detailed analysis presented to me over the phone by service technician Scott lead me into the proper understanding of the repairs, modi dealership. A detailed analysis presented to me over the phone by service technician Scott lead me into the proper understanding of the repairs, modifications and preventative maintenance measures needed and implemented. More

Carol is very nice and very help customer. The service is very fast and did a very nice job. The parking lot is very convenient very fast and did a very nice job. The parking lot is very convenient More

Their customer service is great. The older lady that helped me was very nice. Wait time was ok. Quality work is the best..overall great experience helped me was very nice. Wait time was ok. Quality work is the best..overall great experience More

Service was expected and on time. What I liked the best was Brad kept the price at my expired coupon. This is good customer service. was Brad kept the price at my expired coupon. This is good customer service. More

Top Rate,100% , the complete staff is at the top of my chart.Everyone there will ask you if your being heifer, the sales rep know there Cars, SUV etc. the service department has s excellent and the staff chart.Everyone there will ask you if your being heifer, the sales rep know there Cars, SUV etc. the service department has s excellent and the staff is also. Rate chart is 10, 5 star, 💯 More

Top notch! It’s the attentiveness, timeliness, and quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” quality of the work performed that made the overall experience very good! As the saying goes, “you get what you pay for.” More

I had a very pleasant experience during my visit to the service center. Brad was very knowledgeable when answering questions about the Pirelli tires I wanted for my GLE 350. The staff is friendly and court service center. Brad was very knowledgeable when answering questions about the Pirelli tires I wanted for my GLE 350. The staff is friendly and courteous. The rental car service was easy and Andrea was very helpful. More

Why would they encourage me to replace breaks for a car that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! that has 10000 in repairs. Knowing I would need to sell the car or trade it in, why not discourage me from getting breaks that cost 1000!!!! More

The experience overall was good. They were genuinely helpful. My loaner was smaller than my car and my dent was still there upon return. I would’ve liked a little communication. Nevertheless, they fixed helpful. My loaner was smaller than my car and my dent was still there upon return. I would’ve liked a little communication. Nevertheless, they fixed everything else I needed. More

Excellent care of both my car and me throughout the process. Went above and beyond to get me into a loaner call although I showed up at the last minute. process. Went above and beyond to get me into a loaner call although I showed up at the last minute. More