Mercedes-Benz of Wilmington - Service Center

The service people at Wilmington Mercedes Benz are unfailingly professional and courteous. If they notice something that might become a problem with my 11 year old SUV, they let me know so that I hav unfailingly professional and courteous. If they notice something that might become a problem with my 11 year old SUV, they let me know so that I have the opportunity to head off the problem. They communicate with me clearly and promptly..I have More

Jason did a great job getting my car in and finished properly on time. He communicated well and I especially like the text message process gor communicating back and forth. properly on time. He communicated well and I especially like the text message process gor communicating back and forth. More

Mercedes-Benz Wilmington provided top of the line service. I would definitely recommend to family and friends. Staff was professional, friendly and prompt service was provided. Kudos to Brad Davis. service. I would definitely recommend to family and friends. Staff was professional, friendly and prompt service was provided. Kudos to Brad Davis. More

Tony you did good job at last service. I appreciate you all you did. The car was done in early service so I had my car back at pick up at are service all you did. The car was done in early service so I had my car back at pick up at are service More

Excellent service all the time! Carol was very friendly able to help me navigate and fix my issue over the phone. This team is Flexible and supportive. able to help me navigate and fix my issue over the phone. This team is Flexible and supportive. More

Solved my issues, returned car clean,Completed list of Solved my issues, returned car clean, Completed list of problems, friendly greeting, everyone helpful.would recommend for service if any one asked.Ho Solved my issues, returned car clean, Completed list of problems, friendly greeting, everyone helpful.would recommend for service if any one asked.Hope this is helpful More

Exceeded my expectations! I recently visited for my GLC 300 I walked in w/o an appt and was out in less than 2hrs issue fixed. 300 I walked in w/o an appt and was out in less than 2hrs issue fixed. More

Carol the service representative could not have been any more helpful and was so pleasant to work with! She got everything handled so quickly/perfectly more helpful and was so pleasant to work with! She got everything handled so quickly/perfectly More

the s associate, cashier, service and front desk staff are exceptional. They go over and beyond to make you feel important and welcome to own a Mercedes Benz. are exceptional. They go over and beyond to make you feel important and welcome to own a Mercedes Benz. More

Not very happy. I had a coupon for 15% of any service over $500 and was told that I cannot use it unless I pay $750 for service B. First they offered me the B service for $625 and then went down to $595. over $500 and was told that I cannot use it unless I pay $750 for service B. First they offered me the B service for $625 and then went down to $595. More