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Mercedes-Benz of Wilmington - Service Center

Wilmington, DE

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1,200 Reviews

1,200 Reviews of Mercedes-Benz of Wilmington - Service Center

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May 26, 2021

Everything was easy and smooth as promised. Only issue was car wash at end was very poorly done. No wiping the dirt from thresholds or getting all grime off rims and windscreen. More

by MODELXYZ224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 25, 2021

There services are always professional, my service Manager is Carol, she is friendly, knowledgeable, caring, punctual, courteous, reliable and goes above and beyond her job description. More

by ZEKFREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 25, 2021

As a mechanic 15 years express oil change was 135 fine but charged 245 just in order to reset oil light too wont be returning More

by MBMAIL204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 25, 2021

I was pleased either customer service and responsiveness of Tony and I would be happy to bring my car to this dealer in the future. More

by WARDHOLCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 25, 2021

I like the warm reception that customers get. Nearly everyone was friendly and made you feel comfortable while you waited for your car. The service on the car was great, I felt like my car had been rene More

by JAYMILAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 25, 2021

Unfriendly staff (all but one that I interacted with). Staff wearing no masks or, down under their nose. The WORST waiting area I’ve ever seen at a luxury car dealer (owned BMWs and Porsches prior). Confu More

by thomaspadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’m not sure the names of staff, and couldn’t submit review without checking off names, Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
May 25, 2021

Anthony Sienna gave us the best service we every received at the dealership and we have getting service for all of vehicles their for past 5 years. More

by TOBYGUINNSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 24, 2021

Flexible and timely with the scheduling of my vehicle. I appreciate the rapid diagnosis of my situation and presentation of options. It’s great to continue this relationship. More

by Weathersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 24, 2021

I can never express how grateful I am to Jason and the rest of your staff for getting the part and getting me back home to Florida safely. O came in off the highway in tears, scared and stranded at openin More

by CONSTANCENY32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 24, 2021

The service process is fast and efficient. Great customer service! I appreciate being told I have options and given the choice to do what works best for my budget. More

by Dee B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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