Mercedes-Benz of Wilmington - Service Center

My valid coupon wasn’t accepted when presented to the staff. Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks! staff. Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks! More

Great service and great communication. I would especially like to compliment Jeff Ridgeway who went above and beyond to ensure that Mercedes Benz manufacturers covered my leaking overhead AC unit even though like to compliment Jeff Ridgeway who went above and beyond to ensure that Mercedes Benz manufacturers covered my leaking overhead AC unit even though another shop south of Delaware had refused to engage the manufacturers on my behalf. Even though the recall had expired 4 month ago, he managed to have then cover about 90% of the bill. The shop did a wonderful job fixing my van and everything runs as good as new. Highly recommend them and will us them in future. More

Brad and the tech who worked on my car did a spectacular job! They accommodated my very difficult schedule and were very respectful and kind. There was also a young cleaning woman there Saturday around 3, job! They accommodated my very difficult schedule and were very respectful and kind. There was also a young cleaning woman there Saturday around 3, she too was kind. Helpful, went out of her way. More

Superb customer service! Friendly and welcoming. Handled an emergency problem with flat tire quickly and efficiently. Very pleased with waiting area accommodations. Tire was in stock and installe Handled an emergency problem with flat tire quickly and efficiently. Very pleased with waiting area accommodations. Tire was in stock and installed same day. More

Great job Tony is really cool guy to work with. Knowledgeable and courteous. Great dealership close to home. Work always done promptly and effectively. Thanks. Knowledgeable and courteous. Great dealership close to home. Work always done promptly and effectively. Thanks. More

Service is always done in a professional manner. I will be returning. I was pleased to see safely measures in place. Thanks you everyone involved. be returning. I was pleased to see safely measures in place. Thanks you everyone involved. More

If you own a sprinter this dealer is the place to go. Every bit as professional as you would expect from the brand. Highly recommend Every bit as professional as you would expect from the brand. Highly recommend More

I received prompt service. Easy appointment scheduling. Mercedes picked up my vehicle and left a replacement vehicle. The delivery person was super nice. Overall happy Mercedes picked up my vehicle and left a replacement vehicle. The delivery person was super nice. Overall happy More

Everything was first class excellent service Brad was very polite, informative and knowledgeable about the service that was I received also the loaner was very clean very polite, informative and knowledgeable about the service that was I received also the loaner was very clean More

They are the best. My check engine light came on Tuesday. I was able to make an appointment for Wednesday and I was in and out in 45 minutes. I was able to make an appointment for Wednesday and I was in and out in 45 minutes. More