Mercedes-Benz of Wilmington - Service Center

Professional in the way all business was conducted, led to a pleasing experience,I look to working with this dealership for many a years to come in many different capacities. to a pleasing experience,I look to working with this dealership for many a years to come in many different capacities. More

Personal service you dont get from other local dealerships make them stand out! You’re not a number here , you are treated like a valued client and it shows dealerships make them stand out! You’re not a number here , you are treated like a valued client and it shows More

Carol Siracuse Wilson is the best service writer! She always takes care of my vehicles and treats me very fair! Thanks to her and the dealership! always takes care of my vehicles and treats me very fair! Thanks to her and the dealership! More

Great fast service. Jason was friendly and helpful as always. Price was a bit high compared to other places but the price was reasonable at the dealership always. Price was a bit high compared to other places but the price was reasonable at the dealership More

Was given an appointment within two days and the car was completed within three days. The service department completed everything that I asked them for. The price was fair for what I had done and the car wa completed within three days. The service department completed everything that I asked them for. The price was fair for what I had done and the car was washed and vacuumed. More

Brad Davis was excellent to work with, he is very professional and courteous. Also he found a solution to a question I requested of him. professional and courteous. Also he found a solution to a question I requested of him. More

From start to finish, my interaction with the service department was excellent. Since I was there for a recall and also since I was not a customer of Wilmington Mercedes, I wasn't sure what to expect. I department was excellent. Since I was there for a recall and also since I was not a customer of Wilmington Mercedes, I wasn't sure what to expect. I was pleasantly surprised. Thank you! More

I am pleased with the fast, efficient service I receive at this dealership. I had a flat tire as well as a flat spare. The gentleman (Brad?) allayed my fears with his calm reassuring manner. The service wa at this dealership. I had a flat tire as well as a flat spare. The gentleman (Brad?) allayed my fears with his calm reassuring manner. The service was completed as promised! More

Brad was extremely helpful in proactively pointing out the issues he saw and gave me crisp info on repairs needed. Was able to make good decisions based off of his input. the issues he saw and gave me crisp info on repairs needed. Was able to make good decisions based off of his input. More

I Always have a wonderful experience at MB of Wilmington Service Department thanks to the exceptional service from Jason. He’s always friendly and makes me feel like a valued customer. Wilmington Service Department thanks to the exceptional service from Jason. He’s always friendly and makes me feel like a valued customer. More