Mercedes-Benz of Wilmington - Service Center

Jason does an excellent job pleasing me for timing and service! He is always polite and punctual .the receptionist talk too long on greetings of Mercedes service! He is always polite and punctual .the receptionist talk too long on greetings of Mercedes More

Carol in service is amazing they gave me a very clean loaner car everyone was so cordial asking if they could help me with anything or everything loaner car everyone was so cordial asking if they could help me with anything or everything More

Excellent customer service experience. Jeff and Shelby were great! No sales pressure at all and both are extremely knowledgeable. I will definitely be a repeat customer.. were great! No sales pressure at all and both are extremely knowledgeable. I will definitely be a repeat customer.. More

I was very pleased with the service to my vehicle. My service manager Jason is the greatest. He is a very caring and professional individual. service manager Jason is the greatest. He is a very caring and professional individual. More

The parts my warranty company ordered should have been accepted by you and put on my car a d not make me buy your part accepted by you and put on my car a d not make me buy your part More

I’ve been coming to this location for 5 years because I feel like this dealership goes out of the way to make sure I am taking care of from providing me with a rental to making sure that the price is very feel like this dealership goes out of the way to make sure I am taking care of from providing me with a rental to making sure that the price is very affordable More

The service was excellent as always and the service department staff was speedy and professional. Watching TV in the waiting area and drinking coffee made the time go by faster. department staff was speedy and professional. Watching TV in the waiting area and drinking coffee made the time go by faster. More

Purchased my second Mercedes from this dealer. Great sales team and excellent service. Highly recommend this dealer. Prompt courteous service all of the time. No exceptions. sales team and excellent service. Highly recommend this dealer. Prompt courteous service all of the time. No exceptions. More

The service provided was world class. My service representative was very prompt and all issues were taken care of. The waiting area was clean and well stocked representative was very prompt and all issues were taken care of. The waiting area was clean and well stocked More

We were extremely pleased with the professional, courteous, knowledgeable service & parts team. My daughter's car was in and out in one day exactly when they said it would be. A+ courteous, knowledgeable service & parts team. My daughter's car was in and out in one day exactly when they said it would be. A+ More