Mercedes-Benz of Wilsonville

For the courtesy car I asked for a specific type GLC (I plan to replace my car ), and I got a GLA (plenty GLC available at that time .I got a pretty bad taste. Thank you. plan to replace my car ), and I got a GLA (plenty GLC available at that time .I got a pretty bad taste. Thank you. More

They got us back on the road in one day so we could continue our trip to see my mom for mother's day! Amazing service, kindness, consideration, and professionalism! continue our trip to see my mom for mother's day! Amazing service, kindness, consideration, and professionalism! More

Good sales support. However I do not appreciate your pushing service work over and beyond what Mercedes-Benz recommends. At 100,000 miles, they propose changing transmission oil and changing spark plug. pushing service work over and beyond what Mercedes-Benz recommends. At 100,000 miles, they propose changing transmission oil and changing spark plug. But Mercedes-Benz recommends this to be done only at 140,000 miles. More

The work on my car was completed without any issues. The staff kept me updated and set the expectations to when my work would be completed. staff kept me updated and set the expectations to when my work would be completed. More

I did not get a text with updates and when my car was ready. I had to keep calling. It would be nice to have the service center phone number on the text when you get a confirmation of the appointment jus ready. I had to keep calling. It would be nice to have the service center phone number on the text when you get a confirmation of the appointment just incase. More

This was a pleasant experience for the service I received on my car. The agents I worked with were professional, knowledgeable and courteous! My appointment was timely with excellent communication about my on my car. The agents I worked with were professional, knowledgeable and courteous! My appointment was timely with excellent communication about my cars schedule. Everything went well and I was completely satisfied. More

Darren was on top of it from the second I stepped foot into the service department. Fantastic customer service! I’m a high contact type of person, Darren kept me informed every step of the way, I never ha into the service department. Fantastic customer service! I’m a high contact type of person, Darren kept me informed every step of the way, I never had to call him to find out my vehicle status, as I have had to do with previous service writers. Darren is a great ambassador for the Mercedes brand. More

It’s a wonderful experience to buy from Mercedes Benz of west Linn all the stuff was wonderful and helpful special thanks to Jeff Maddox west Linn all the stuff was wonderful and helpful special thanks to Jeff Maddox More

Came in without an appointment. Was taken care of and back on the road in just over 1 hour. I was in a time crunch, so top marks. back on the road in just over 1 hour. I was in a time crunch, so top marks. More