Mercedes-Benz of Wilsonville

The Service Department was excellent. It was very busy when I arrived at 10 AM on a Thursday morning, but I still did not have to wait at all as they had plenty of staff available for speedy service. The when I arrived at 10 AM on a Thursday morning, but I still did not have to wait at all as they had plenty of staff available for speedy service. The process was quick. They got my information, confirmed the services I needed done, and assigned me my loaner vehicle in just a matter of minutes. Shakshi did a great job of keeping me apprised of my vehicle’s status throughout the day and passed along good information regarding my vehicle and his recommendations for it. He was honest and professional and did not make me feel pressured whatsoever as his suggestions for additional service were basic maintenance issues based on mileage and age of my vehicle. I was able to pay remotely before pickup and they had my vehicle washed and ready to retrieve well before the end of the day. Overall great experience. More

Excellent service, friendly service managers and everyone I dealt with. Had me in and out very quickly with absolutely no hassles. Will continue to use Them for future service and when I purchase or lease my I dealt with. Had me in and out very quickly with absolutely no hassles. Will continue to use Them for future service and when I purchase or lease my next car More

Service A - Waited Pleasantly greeted, "Shak" was Service A - Waited Pleasantly greeted, "Shak" was attentive, kind and professional from the moment I met him to payment. He took care of a small mis Service A - Waited Pleasantly greeted, "Shak" was attentive, kind and professional from the moment I met him to payment. He took care of a small missing at delivery plastic trim push in plug in the trunk, took note of the creaking sound in the drivers seat ensuring the tech investigate and informed me to call him for a future appointment so they could remedy that. Mask(s) and plexi barriers were in place and much appreciated. (Miss the snack etc.!) More

The car I wanted was ready for a test drive and they gave me a very good trade in value on my old car. Patrick really worked hard to make the deal happen. me a very good trade in value on my old car. Patrick really worked hard to make the deal happen. More

I always go to Wilsonville with my car needs. Staff at this place is knowledgeable and always professional. Everyone is nice and friendly. Great experience! Great service! Thank you! this place is knowledgeable and always professional. Everyone is nice and friendly. Great experience! Great service! Thank you! More

Picked up 2018 GLE 63S For my wife it was a great experience she love the way the car drove the way the dealership made us feel like family it was a great experience if you like cars best place to go experience she love the way the car drove the way the dealership made us feel like family it was a great experience if you like cars best place to go get your vehicles from Wilsonville Mercedes treat you like family More

Patrick Murphy did an outstanding job for us and even followed up to be sure we didn't have any additional questions. He was timely, courteous, knowledgeable and made this experience seamless, smooth a followed up to be sure we didn't have any additional questions. He was timely, courteous, knowledgeable and made this experience seamless, smooth and fun. He made my husband and I feel welcomed and very comfortable. Thanks Patrick! More

This dealership always delivers platinum standard service. All the service reps are knowledgeable and helpful. Always patient and kind. Always clean and available loaner cars. Chris in service was g service. All the service reps are knowledgeable and helpful. Always patient and kind. Always clean and available loaner cars. Chris in service was great. More

Zach did a great job of explaining all the features of this car. His knowledge of all the different features was remarkable. We would most definitely recommend Zach to our friends. this car. His knowledge of all the different features was remarkable. We would most definitely recommend Zach to our friends. More

As usual, the service at Wilsonville Mercedes-Benz was professional and friendly! It is always a pleasure working with Darren James! He always ensures that our car and we are taken care of... Our service professional and friendly! It is always a pleasure working with Darren James! He always ensures that our car and we are taken care of... Our service was going to be 90 minutes, so he gave us the choice of waiting or getting a loaner car. My husband usually waits for shorter service times but I wanted to go to the super market, so in a minute a loaner car was ready for us! That’s service.. all with a smile. The service cost was less than the Toyota we also.... More