Mercedes-Benz of Wilsonville

The people in the service department are very professional. The offered a loaner car. The car was done when they said it would be. I will definitely go back there. professional. The offered a loaner car. The car was done when they said it would be. I will definitely go back there. More

Found out after we purchased vehicle that there was no spare key. Asked dealership if they would provide one and they said “no”. It’s going to cost $700 for a spare. They could have told us this so to t spare key. Asked dealership if they would provide one and they said “no”. It’s going to cost $700 for a spare. They could have told us this so to they could have taken this money off the sales price and done the right thing. Basically paying another $700 on top of the sales price of the car. The reason we went to this car dealership vs. the smaller dealerships was that we assumed we wouldn’t get taken by them, in terms of honesty. We were wrong. More

Exceptional customer service. Exceeded our expectations. Loaner car nicer than mine. Helpful, kind, reasonable. No issues. Good location. Highly recommended. Classy, clean, and safe. 5 stars! Loaner car nicer than mine. Helpful, kind, reasonable. No issues. Good location. Highly recommended. Classy, clean, and safe. 5 stars! More

The service was great. Very dedicated and helpful service personnel. But I was shocked that not everyone was not wearing a face mask. Further more, a few of the ones that were wearing masks left their n personnel. But I was shocked that not everyone was not wearing a face mask. Further more, a few of the ones that were wearing masks left their nose exposed. It only takes one person to spread this deadly virus to other people. I am surprised that such a sophisticated dealership as this would be so inconsiderate for other peoples safety. More

At the height of Covid in Oregon, the people at the service desks inside were not wearing masks. Despite statewide mask mandate. I was extremely uncomfortable getting my car serviced. service desks inside were not wearing masks. Despite statewide mask mandate. I was extremely uncomfortable getting my car serviced. More

Very dedicated people.The process of leaving the car, Very dedicated people. The process of leaving the car, waiting or taking a loaner is very smooth. The place is spotless. From reception to waiting r Very dedicated people. The process of leaving the car, waiting or taking a loaner is very smooth. The place is spotless. From reception to waiting room to restroom.clearly . Lot of thoughts were put behind it. Making it one of the best, if not the best dealership in oregon More

Great experience from online scheduling to onsite maintenance. Logan kept me informed about the timing and Luke delivered the lube, oil, and filter (plus airbag replacement) with a smile during a tor maintenance. Logan kept me informed about the timing and Luke delivered the lube, oil, and filter (plus airbag replacement) with a smile during a torrential downpour More

Great experience, Zack is very knowledgeable and gives you all the time you need. The results is we purchased 2 new vehicles. Brian did a great job with our financing. you all the time you need. The results is we purchased 2 new vehicles. Brian did a great job with our financing. More

My salesman Perry was prepared and ready to go with getting me into my new Mercedes. It was a great experience and my new car made my day! Thanks Perry for making the day smooth and easy. getting me into my new Mercedes. It was a great experience and my new car made my day! Thanks Perry for making the day smooth and easy. More

I requested service while I waited, to eliminate a second trip to pick up my car the next day. Thank you. Great job! Much appreciated! second trip to pick up my car the next day. Thank you. Great job! Much appreciated! More