Mercedes-Benz of Wilsonville

Great Salesmanship, Poor Sales Management Maegan Shockley is a future all-star working in a typical male-dominated dealership. The condescending attitude and game-playing coming out of the sal Maegan Shockley is a future all-star working in a typical male-dominated dealership. The condescending attitude and game-playing coming out of the sales management office had us leaving Wilsonville with a poor taste. Luckily, we found another Mercedes dealer that same day and drove away immensely happier than we could have at Wilsonville. My 2 cents... 1. shop around beyond this dealer. 2. Maegan, stick with it. Change that outdated culture... you're really good. More

best experience ever Brandon King is awesome to work with and a true partner and really makes sure you are taken care of. I couldn't be happier with the sservice he provi Brandon King is awesome to work with and a true partner and really makes sure you are taken care of. I couldn't be happier with the sservice he provided.  More

Keep Coming Back for the Excellent Service I've been taking my MBs to Mercedes-Benz of Wilsonville for years now, through a series of wonderful cars: 2002 S430, 2009 SL550, 2014 GL550, 2015 SL5 I've been taking my MBs to Mercedes-Benz of Wilsonville for years now, through a series of wonderful cars: 2002 S430, 2009 SL550, 2014 GL550, 2015 SL550, and a 2011 S63. The place has vastly improved since Jeff took over as the new owner. The dealership is a vast beautiful well-maintained expanse compared to their competition in downtown Portland. I'm greeted immediately, my concerns are listened to and verified, I'm whisked into the waiting room or a waiting service loaner, plied with custom lattes and fresh fruit, checked in with regularly, and all of my concerns are addressed promptly. Shaun, Chris Cain, Cheyenne, Stefan, Spencer: they're all great to work with. More

Poor Salesmanship Surprisingly , there was no post sales survey from the Dealership for feedback from the customer here. The good news is Monte in Finance and Andrew Te Surprisingly , there was no post sales survey from the Dealership for feedback from the customer here. The good news is Monte in Finance and Andrew Tewson were both helpful , knowledgeable and professional and are truly assets to this Dealership. They "they saved the day".The Sales Rep who sold the car to me lacked any of the skills one would expect from a sales person, especially from Mercedes. If it wasn't for the fact that I wanted this particular vehicle I would have walked away . Cavalier attitude would be my best description. More

Chris Cain is the right guy at the right place at the right Chris, our service manager guy, goes the extra mile for his customers. We have 4 MB products, all out of warranty, but we take them to Chris because h Chris, our service manager guy, goes the extra mile for his customers. We have 4 MB products, all out of warranty, but we take them to Chris because he does the best job. It's hard to find people nowadays who do excellent by their customers. Chris is one of them. Larry More

Excellent customer service I was looking for several weeks for a new purchase. I looked at all Mercedes dealerships from Seattle to Eugene. Wilsonville definitely had the bes I was looking for several weeks for a new purchase. I looked at all Mercedes dealerships from Seattle to Eugene. Wilsonville definitely had the best inventory and the best pricing. All of the staff there was so kind, polite, and helpful! John, who helped me throughout the process, was the most patient and helpful sales person I have ever encountered! He went above and beyond to find the right fit for me! More

Excellent Service This was my first service at Wilsonville Mercedes, new tires. My experience from beginning to end was outstanding. Syd Somes was the advisor. Syd t This was my first service at Wilsonville Mercedes, new tires. My experience from beginning to end was outstanding. Syd Somes was the advisor. Syd took care in making sure that every part of my service visit was positive. Everything about this dealership is right. The price was fair. Syd showed me he believes in the dealership. I believe I have found an excellent adviser and a trusted place to service my car. More

Highest rating for an Area Dealershiip and staff. A superb and timely service from Gilbert Fuchs in assisting us to find the new Mercedes-Benz we were looking for, all within one day. It's reassuring A superb and timely service from Gilbert Fuchs in assisting us to find the new Mercedes-Benz we were looking for, all within one day. It's reassuring to know we can count on MB of Wilsonville for our family motoring needs. Emil Korol More

Fantastic Experience at MB of Wilsonville Our sales representative Maegen Shockley took the time a lot of extra time, to listen to our needs. We provided the build we were looking for in our b Our sales representative Maegen Shockley took the time a lot of extra time, to listen to our needs. We provided the build we were looking for in our brand new C300 in December of 2014 and Maegan worked with us through February 2015 to find the exact model and features we were looking for in our 2015 C300. Maegan was incredibly knowledgeable in all models that we looked at and the features on each vehicle. We received the type of service that even surpasses what you would expect from a luxury car dealership. Everything from our initial consultation through driving our new vehicle right off the showroom floor was perfectly executed. We left with one of the nicest C300's on the road. This can be directly attributed to Maegan's persistence in locating the exact exterior color, audio configuration, interior details and the additional options we wanted. This was all completed, while providing us with extremely competitive pricing on our new vehicle and fair trade-in value on our previous Mercedes-Benz. We would highly recommend purchasing from Mercedes-Benz of Wilsonville and our sales representative Maegan Shockley. More

Valarie Smith is great! We followed Valarie Smith from another MB dealership. Valarie is very knowledgeable, professional and always returns our calls promptly! We will drive We followed Valarie Smith from another MB dealership. Valarie is very knowledgeable, professional and always returns our calls promptly! We will drive the extra miles to MB Wilsonville to have both our cars serviced by MB Wilsonville. MB Wilsonville has the nicest Mercedes dealership in the area. Based on previous experience, we will also buy our next Mercedes at the Wilsonville dealership. More