Mercedes-Benz of Wilsonville
Wilsonville, OR
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Best Dealer for Mercedes parts. They are much better than any other dealer in the area. I would recommend using them for any of your parts needs. any other dealer in the area. I would recommend using them for any of your parts needs. More
I am writing about my recent visit to Mercedes Benz of Wilsonville and how pleasant it was. Alex Garcia was my Service Writer and he was awesome! He made my visit very enjoyable. I am not a car guy and hi Wilsonville and how pleasant it was. Alex Garcia was my Service Writer and he was awesome! He made my visit very enjoyable. I am not a car guy and his knowledge and ability to explain exactly what needed to be fixed and why was greatly appreciated. He kept me informed when the tech was looking at the car, what parts were needed, when the parts came in, and when the car was ready not to mention he was extremely friendly. So thanks again Alex. Obviously I'm not looking forward to the next time I need to bring my car in but I definitely have a little peace of mind knowing Alex will be there taking care of everything. More
I recently bought a 2007 GL 450 and needed to have a few service items performed on the vehicle. I called a few independent shops and asked their pricing and compared it to Wilsonville MBZ and your prices w service items performed on the vehicle. I called a few independent shops and asked their pricing and compared it to Wilsonville MBZ and your prices were by far the lowest. Cost is always a factor when determining where to take your car but service is just as important. I was greeted by the service manager Mike Rossi and he went out of his way in helping me and discussing in detail what my vehicle needed and how long it would take to fix it. Mike was wonderful to work with and he is a great asset to your company. I will happily return to Wilsonville MBZ for the future needs of my car. More
I recently brought my car for service alex gave me great service. Got me a shuttle to the mall so i could spend my money. I felt like a celebrity when the shuttle pulled up. With out people like Alex I dont service. Got me a shuttle to the mall so i could spend my money. I felt like a celebrity when the shuttle pulled up. With out people like Alex I dont think I would own a Mercedes he makes my life and my car a perfect complete package. Please clone him. Thank you mercedes of Wilsonville for hiring Alex, he is always going above and behind to meet all my needs and furture needs. I will be back. More
I appreciated the excellent car care service I received from Alex Garcia. Alex kept me informed of what stage of repair my car was in and alerted me to some things about my car that needed replacing that I from Alex Garcia. Alex kept me informed of what stage of repair my car was in and alerted me to some things about my car that needed replacing that I wasn't even aware of. The repairs my car needed were spendy, but so worth it to have my car back running beautifully. I am so pleased. Alex Garcia is a caring, charming man. I will return to have my car serviced from now on at Mercedes Benz Wilsonville. More
If I could I would give an overall 10 for Mr. Soprito's customer service. The management is very lucky to have such a good service rep in Mr. Soprito. customer service. The management is very lucky to have such a good service rep in Mr. Soprito. More
This was my first time at this dealership and One word comes to mind about my experience. "outstanding" form sales to service... I will never go anywhere else.. The kind of service this store provi comes to mind about my experience. "outstanding" form sales to service... I will never go anywhere else.. The kind of service this store provides to there customers is above and beyond any other Mercedes-Benz store I have been to. Thanks for great experience.. Sincerely M brown. More
The service dept. was marginal before Lithia motors took over and now is absolutely rotten. Even the people I talked to that worked there said the dealership is getting worse. My wife had the same experienc over and now is absolutely rotten. Even the people I talked to that worked there said the dealership is getting worse. My wife had the same experience with her car at the Portland dealership and safety was an issue. I love Mercedes cars but hate the dealership. More