Merchant Automotive Group

Shane made it an easy process from start to finish to purchase my new truck. Had great knowledge and went out of his way to get me the best deal possible. purchase my new truck. Had great knowledge and went out of his way to get me the best deal possible. More

This company gives outstanding friendly service and they inform consumers if they see any problems with their vehicle inform consumers if they see any problems with their vehicle More

Ethan did it again! He is the absolute best car salesman, hands down. He is trustworthy and always goes above and beyond to get us in the best vehicle for us! He sold my He is the absolute best car salesman, hands down. He is trustworthy and always goes above and beyond to get us in the best vehicle for us! He sold my sister 2 cars, my dad a truck, my daughter a ford edge, and now he got me in a Honda CRV! There is no other person my family would rather work with. We tell him our price and needs and he goes to work! He doesn’t put you in a car just for a sale, he makes sure you are happy!! Thank you, Ethan!! You are the absolute best! Tanya came in making the deal work with the bank! She worked so hard to find the best bank for me. She worked very hard on sealing the deal! I cannot believe she got the numbers to move to where they needed to be. She is an absolute rockstar. Shane came in to help finish things up, he made sure my car was exactly what I wanted and helped finalize all the paperwork! He is super friendly, very professional, and it felt like I was working with someone I knew for a while. Ethan, Tanya, and Shane are the power team!! I will never use anyone else! More

Sales, finance, personal were great. Found a small chip in my screen on my new truck and reported it to sales. They stated service would contact me to replace it and it’s been over 3 wee Found a small chip in my screen on my new truck and reported it to sales. They stated service would contact me to replace it and it’s been over 3 weeks. No one has contacted me yet. My brand new vehicle still has a chipped screen. More

Shane made the purchase very easy with no pressure. He made the deal very smooth and explained every one of my many questions!! Very knowledgeable salesman!! He made the deal very smooth and explained every one of my many questions!! Very knowledgeable salesman!! More

You are the greatest Shane. I'm glad that I met you 😌 ❤️ you are a very caring person, and I thank you for all your support and help 😊 😀 ❤️ I'm glad that I met you 😌 ❤️ you are a very caring person, and I thank you for all your support and help 😊 😀 ❤️ More

Everyone was very courteous to us , answered all of our questions, and was able to get us a good interest rate on financing. There was no pressure from the sales department. They were very easy to work wit questions, and was able to get us a good interest rate on financing. There was no pressure from the sales department. They were very easy to work with. Shane Ogle was superior in helping us with our purchase. He went above and beyond to make sure we were happy. He has continued to reach out to us after the sale to make sure we are satisfied. We would definitely do business with him again. More

Had to take vehicle back the same day for the same problem did not test drive before delivery of vehicle problem did not test drive before delivery of vehicle More

I bought my vehicle from Merchant Ford back in July of 2025 and no matter what questions I have Amir is always willing to answer any of my questions still to this day. Top notch and very courteous! Can't 2025 and no matter what questions I have Amir is always willing to answer any of my questions still to this day. Top notch and very courteous! Can't go wrong with Amir! More

From the time I contacted the dealership through email on Thursday night until I purchased the car on Saturday afternoon and the delivery of the Bronco Sport on Monday I could not ask for a better experience Thursday night until I purchased the car on Saturday afternoon and the delivery of the Bronco Sport on Monday I could not ask for a better experience. From Tia with the internet team reaching out and me calling them and being given Jessica as a sales lady to Todd making contact on Saturday it was a wonderful experience. I had reached out to numerous dealerships and some of them I still have not received a price quote from over months ago. Please don't waste your time with other dealerships. Merchant Ford is the best. Jessica was an absolute pleasure to deal with. Between explaining the cash back deals to taking videos of the car and making sure I was taken care of the whole time. Please if you plan on purchasing a car please allow them an opportunity. Thank you so much for taking sure good care of me. I love my new Bronco Sport. More