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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

May 04, 2016

100% satisfied Dan Adams and his buddy Steve are miracle workers they both worked VERY hard and very long to make sure i left with my new Chevy Cruze 100% satisfied More

by tbragg71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Dan Adams
May 06, 2016 -

Merchants Auto responded

"Dan Adams and his buddy Steve are miracle workers". Yes they are . We appreciate you sharing your experience with us . Visit us for free carwashes anytime we are open. Scott Rienert 1-800-288-6999

May 04, 2016

Love my new Dodge I was surprised by the lack of aggression of Rodney our salesman. He never pressured me and never tried selling me something I did not want. He walked More

by Durango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
May 06, 2016 -

Merchants Auto responded

was surprised by the lack of aggression of Rodney our salesman. Thank you for sharing your observation and experience with us we appreciate you. Visit us for free car washes anytime . Scott Rienert Internet Manager 1-800-288-6999

May 02, 2016

Mercedes 2014 C300 Merchants Auto a professional environment. Salesman Mike Amburg was fantastic. Very knowledgeable, personable and very detailed. He created a relaxed More

by DBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
May 06, 2016 -

Merchants Auto responded

"Thank you Mike for an excellent buying experience. " Scott Rienert Internet Manager 1-800-288-6999

May 01, 2016

Great car buying experience! We went in looking to buy a second vehicle for our family, not sure what we could afford. We were a little nervous about the car buying process/experi More

by theabeans
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
May 06, 2016 -

Merchants Auto responded

"We were a little nervous about the car buying process/experience but Mike made those feelings all but disappear." Congratulations we appreciate you and visit anytime fro free car washes. Scott Rienert Internet Manager 1-800-288-6999

May 01, 2016

Easiest car buying experience I've ever had These guys were great! Very friendly, not pushy, and helped us get 2 cars on a Sunday. I told them what our terms were and they made it happen! Very p More

by Lovethenewride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Kordas
May 06, 2016 -

Merchants Auto responded

"Easiest car buying experience I've ever had"" Thank you for sharing your experience with us. We appreciate you ! Scott RIenert Internet Manager 1-800-288-6999

May 01, 2016

The most seamless car buying experience EVER! We went in today with specific needs and criteria, and we honestly expected to be laughed out the door. Our situation is not exactly ideal, but we rea More

by Cruisin' down the street in my six fo'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Kordas
May 06, 2016 -

Merchants Auto responded

"TWO vehicles that exceeded our expectations - but we received such friendly, hospitable, seamless service and I couldn't have asked for anything more! I was in disbelief that we were able to present our needs to them, and leave the same day in two new vehicles" Congratulations and thank you for sharing your experience with us . Scott RIenert 1-800-288-6999

April 29, 2016

Perfect! Absolutely amazing service, never once felt pressured to buy a vehicle. I however did purchase a vehicle and I am more than happy with the vehicle the More

by Chelsey Hammond
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Campbell, Rodney Mathews
May 06, 2016 -

Merchants Auto responded

"Absolutely amazing service, never once felt pressured to buy a vehicle." Thank you for sharing we appreciate you. Visit us for free car washes at your leisure . Scott Rienert Internet Manager 1-800-288-6999

April 29, 2016

Amazing! I came in to this dealership with a very unique situation. I was able to be honest and open with everyone there. They took the time to assess my situa More

by hellzbe11z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
May 06, 2016 -

Merchants Auto responded

"I came in to this dealership with a very unique situation. " We specialize in unique situations and we appreciate you trusting us. Visit us for carwashes at your leisure. Scott Rienert Internet Manager 1-800-288-6999

April 29, 2016

Mark Chartrand Mark Chartrand was very helpful and knowledgeable, he reached out promptly after my Internet inquiry. He found the car I was looking for and made my More

by squeall
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chartrand
May 06, 2016 -

Merchants Auto responded

" he reached out promptly after my Internet inquiry." Giving you a great experience is our top goal. Thank you for sharing your experience with us . Scott Rienert Internet Manager 1-800-288-6999

April 28, 2016

Easy, pressure-free experience The process at Merchants was fantastic. No pressure, no feeling like we were being held hostage. We had done our research and they knew it. No razzle More

by Doreen C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Eli Ruiz
May 06, 2016 -

Merchants Auto responded

"No razzle dazzle, just facts. They honored a lower price we had found on Carfax ." Thank you for sharing we appreciate you! Vist us now anytime we are open for free touch free carwashes. Scott Rienert Internet Manager 1-800-288-6999

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