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Merchants Auto
Hooksett, NH
2,075 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,075 reviews
October 26, 2026
I found myself in a very bad financial situation but really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a w really needed a car to get to work, My credit score was horrible for a number of reasons, Mike Duval and Jeff worked for two hours to figure out a way to help, I am so g4ateful to both of them for getting me a car, When I was stressed out they provided me with the best snacks and drinks. Thank you both More
by duval03104
October 26, 2026
Mike Duval was unbelievable! ! I was very nervous going to a dealership. He saw my stress and went very slow with patience. I left with a great car that I could afford, They act ! I was very nervous going to a dealership. He saw my stress and went very slow with patience. I left with a great car that I could afford, They actually have a Treasure Chest where children can pick a toy ! I am so grateful to be treated so well. Thanks Mike !!! More
by duval03104
October 13, 2026
Wonderful customer service! Would highly recommend to anyone! Friendly with no pressure, ask around a great experience Would highly recommend to anyone! Friendly with no pressure, ask around a great experience More
by kb0304
Employees Worked With
October 09, 2026
Overall pleasant experience at Merchant Auto. Richard was exceptionally helpful to find us a vehicle within our price range with a beautiful car. Highly satisfied. Richard was exceptionally helpful to find us a vehicle within our price range with a beautiful car. Highly satisfied. More
by reikiwarrior11
Employees Worked With
October 08, 2026
Richard Roy was incredible. really nice guy.. He was extremely helpful. he was super nice to me, my wife and my daughter who we were buying the car for. she is 15. he was v really nice guy.. He was extremely helpful. he was super nice to me, my wife and my daughter who we were buying the car for. she is 15. he was very open and we got to know each other pretty well. he is 66 years old and will retire in 4 years. he seems to be a caring, likeable guy. i would give him a 10 out 10 rating. he made the entire process easy and enjoyable. no pressure.. listed to what we were looking for. i will definitely refer anyone looking for a used car to Richard. More
by reikiwarrior11
October 07, 2026
I bought my last Hyundai here in 2017 and when it was time for an upgrade I came right back! This will always be my first choice of dealership. Richard was friendly, helpful, and overall PATIENT with time for an upgrade I came right back! This will always be my first choice of dealership. Richard was friendly, helpful, and overall PATIENT with me while I made him let me drive THREE cars today.... I'm super happy with my purchase; financing and updating insurance was easy-peasy. Come see Richard! More
by reikiwarrior11
Employees Worked With
October 05, 2026
Richard changed my buying experience. I had gone to other dealers and they felt stressful and gross. Richard at merchants auto made it quick painless and stress free! thank you! I had gone to other dealers and they felt stressful and gross. Richard at merchants auto made it quick painless and stress free! thank you! More
by reikiwarrior11
Employees Worked With
September 22, 2026
As a first time buyer, Merchants Auto did an outstanding job explaining each step and helping me through the process of selecting the right vehicle. job explaining each step and helping me through the process of selecting the right vehicle. More
by abbym123456
Employees Worked With
October 21, 2025
I went here convinced I was just going to look, as I was in a very tight bind financially but equally desperate. Bob greeted me with a smile and whisked me away to his desk where he worked hard to get me a in a very tight bind financially but equally desperate. Bob greeted me with a smile and whisked me away to his desk where he worked hard to get me a fantastic deal on a solid car - and he succeeded. No cash down, affordable, reliable. The relief I feel is only surpassed by my gratitude. Bob was also one of the most pleasant salespeople I’ve ever met, and his kindness was genuine. Thank you for helping me, Bob. More
by MollyHerrick91
Employees Worked With
Robert Labrie
