Hands down the best experience I have ever had at a car dealership. I came in already disheveled from my encounter from Auto Fair the day before and Richard Roy came to save the day. Even with no cosigner, a small trade in, and some money down, I was able to leave the lot with the car I came to look at, I could not have done it without Richards excellent sense of humor and overall incredible personality. Thank you again Merchants Auto and Richard for making my 2021 !!