Merchants Auto

The sales associate was prompt in his response to my needs. He made this transaction so much easier that the last one needs. He made this transaction so much easier that the last one More

Excellent customer service Peter was great. I will definitely be going back. They are servicing my new truck now. I'll get it sometime next week. I will definitely be going back. They are servicing my new truck now. I'll get it sometime next week. More

Fast and easy. Very responsive - after completing online application I received a call from someone the same day Very responsive - after completing online application I received a call from someone the same day More

Fantastic sales man. Very helpful. Happy with my vehicle and experience. Will be back when I need a new truck. Very helpful. Happy with my vehicle and experience. Will be back when I need a new truck. More

Cory was great to work with. Very understanding, approachable, dedicated and diligent. He guided me through the process very smoothly. Very understanding, approachable, dedicated and diligent. He guided me through the process very smoothly. More

Very good in looking up the vehicle that I wanted getting me financed even though my credit isn't great and explaining everything that I needed to know about the warranties I would recommend you buy a car he me financed even though my credit isn't great and explaining everything that I needed to know about the warranties I would recommend you buy a car here ty More

I truly was not as satisfied with Merchants as I was hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel like we had no choice to go with the vehicle we did, and it was over our budget that we reminded him about several times. Not only was there issues with the car within an hour of us taking it home, but they weren't in a rush to get it fixed, but as soon as it was called several times to get the loaner car back. They were aware of my work hours from the beginning and with me getting out of work at 6 pm just about every day it'd be difficult to get it back before 6 pm. I did my best and wasn't able to get there until the next day at 5:45, & was called again a few times while I was at work where they know I'm not able to use my cell phone. Overall I think they're too pushy & care more about what's going in their pocket then what we're spending from ours, hard earned money & your family's safety. Very disappointed and once we're finished paying off this car we will absolutely not be returning here for our next family vehicle or for my fiances car next month when he's ready to buy. The entire situation and the way we were talked to/treated when we ATTEMPTED to return the vehicle, well within the proper return time, has rubbed me the wayyy wrong way! I will not be recommending!! More

I truly was not as satisfied with Merchants as I was hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel hoping I would be! I thought the amount of pushing that occurred during our time looking for a vehicle was very unprofessional. We were made to feel like we had no choice to go with the vehicle we did, and it was over our budget that we reminded him about several times. Not only was there issues with the car within an hour of us taking it home, but they weren't in a rush to get it fixed, but as soon as it was called several times to get the loaner car back. They were aware of my work hours from the beginning and with me getting out of work at 6 pm just about every day it'd be difficult to get it back before 6 pm. I did my best and wasn't able to get there until the next day at 5:45, & was called again a few times while I was at work where they know I'm not able to use my cell phone. Overall I think they're too pushy & care more about what's going in their pocket then what we're spending from ours, hard earned money & your family's safety. Very disappointed and once we're finished paying off this car we will absolutely not be returning here for our next family vehicle or for my fiances car next month when he's ready to buy. The entire situation and the way we were talked to/treated when we ATTEMPTED to return the vehicle, well within the proper return time, has rubbed me the wayyy wrong way! I will not be recommending!! More

Joe has been amazing to work with throughout the entire process! I appreciate how willing he was to work with my crazy work schedule and help get me into my new car. process! I appreciate how willing he was to work with my crazy work schedule and help get me into my new car. More

I didn't get the truck/ wrangler that I wanted but I was still able to leave with something better than what I drove there. I may have to wait for a few days to actually receive the new car but I'm really h still able to leave with something better than what I drove there. I may have to wait for a few days to actually receive the new car but I'm really happy with how my guy helped me and give me his best answers. More