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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

Overview
Employees
Reviews
Vehicles
4.7
370 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 370 reviews

April 25, 2026

Straightforward service provided with no hidden fees. Every decision was approved by the customer before continuing any service that was not previously discussed. More

by X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for highlighting our transparent approach and clear pricing. We’re glad every service step was discussed and approved before working on your Dodge Challenger. Let us know if there’s anything else we can assist you with.

April 25, 2026

Oil change. Very efficient. Kept me informed.Breanna very good to work with. Thank you More

by BWOMBOLDTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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Apr 25, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for the five-star review. We’re glad the oil change on your Ram 1500 Classic was efficient and that our team kept you informed. We appreciate you choosing us for your service needs.

April 20, 2026

My experience there was awesome! Everyone was very professional and helpful especially Orlando Serrano who helped me and walked me through my truck repairs. It’s good to have peace More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Supervisor Orlando Serrano
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Apr 20, 2026 -

Metro Chrysler Dodge Jeep Ram responded

What a pleasure to read your feedback about the service on your Ram 1500. We’re pleased that our staff guided you through each repair and helped you feel confident in your truck’s care. Thank you for trusting us with your vehicle, and we look forward to helping you again.

April 15, 2026

My experience with this dealership with the gentlemen in the service department was very uplifting. Ryan took excellant care of me as if I were family. And was very assertive to make sure the problem dealer More

by CES2AWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Ryan.
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Apr 15, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We appreciate hearing about your uplifting experience with our service department. It’s great our team could advocate for your Chrysler Pacifica and bring relief after the issues you encountered elsewhere. Please let us know if we can be of assistance in the future.

April 15, 2026

I had my oil changed on my Wrangler and I thought the service and professionals were great, including Breanne, as I like to get all my services done at the dealer. I was advised new spark plugs were sug More

by justin.dion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanne Deschaine
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April 11, 2026

Breanne and Oscar were wonderful to work with. My van had a frustrating to pinpoint check engine fail, and Breanne worked with me to get it repaired as soon as they could. She kept me informed and More

by simonesscarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanne
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Apr 11, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service team. We’re pleased to hear they were attentive and helpful in diagnosing the check engine alert on your Chrysler. We’re also glad the team provided clear explanations and options to get you back on the road quickly.

April 11, 2026

I went for a service for my jeep and they treated me very nice every thing on point I highly recommend More

by TCOLON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for recommending us. We’re glad your Jeep Wrangler 4xe service went smoothly and that you received attentive care. We appreciate your trust and look forward to your next visit.

April 10, 2026

Ryan was extremely helpful and knowledgeable will be back just due to his professionalism and high level of satisfaction. More

by jeschbacher72
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 11, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for letting us know how well our service team supported you during your Jeep Wagoneer maintenance. We’re glad their professional approach and expertise gave you confidence to return. We look forward to welcoming you back.

April 10, 2026

Everyone is friendly, explain everything and keep in touch with me. They are a pleasure to visit! More

by SuptClapprood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s wonderful to hear our team was friendly, thorough, and kept you updated throughout your Jeep Wrangler 4xe service. We’re glad each visit was a pleasure and look forward to assisting you again.

April 09, 2026

They are always polite and helpful and take care of our every need. That is why we go back whenever we need anything. More

by donwmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Orlando
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Apr 09, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We’re happy to hear our team has been polite and helpful and that we’ve taken care of all your Chrysler Pacifica needs. Thank you for your continued loyalty. We look forward to helping you again.

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