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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

Overview
Employees
Reviews
Vehicles
4.7
434 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 434 reviews

November 07, 2026

Friendly service people very thorough reasonable prices very clean and up to date modern facilities. More

by XLSURREIRA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marlon
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Nov 08, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We're glad you felt well cared for during service on your Ram 1500 and enjoyed our bright, well-kept facilities. Thank you for the five-star rating.

November 05, 2026

It was easy to schedule service at a convenient time. The staff is engaging and knowledgeable. Service was professional, courteous, and prompt. More

by Monica
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department. Kayla and Orlando.
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Nov 05, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We're glad you could schedule service for your Ram 1500 at a time that worked for you. Your recognition of our team's expertise, welcoming approach, and efficient care means a lot to us.

November 02, 2026

Thanks to both Orlando's, Great customer service. In an 1hr i was back to pick up my truck. More

by NRAMOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
both Orlando"s
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Nov 02, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We're glad our service team took good care of you and your Chevrolet Colorado. Thank you for the five-star rating!

November 01, 2026

This place is reliable and has friendly staff. I have had my car serviced here a few times and plan to come here again in the future. More

by RTORRES8911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Nov 01, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Knowing you can count on our team after several service visits is rewarding. We’re glad our staff has made a welcoming impression, and we appreciate your plans to return with your Jeep Grand Cherokee.

November 01, 2026

HAVE TO SAY THIS IS MY FIRST SERVICE APPOINTMENT AND I WILL SAY “SO FAR SO GOOD!” More

by apomoose
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, Dave, Bree.
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Nov 01, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We're happy your first service appointment for your Jeep Gladiator went well. Thank you for the five stars!

October 27, 2026

The factory recall was performend professionally by Ian, very happy with the proficiency and attention to detail and explanation of what was done. More

by JP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Knowing the recall work on your Ram ProMaster 3500 Window Van was handled with care and clearly explained means a lot to our service team. Thank you for the five star rating.

October 26, 2026

Thank you Adrian Navarro your patience expertise supported my purchase of jeep compass thanks again More

by Lfrancazio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Metro Chrysler Dodge Jeep Ram are glad to have you as a customer.

October 21, 2026

I think their service and the way that treat their customers is the best. The staff is friendly and helpful, with I am always happy with their service. More

by Smithgranby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanne
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Oct 21, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Your kind words about our friendly, helpful staff truly stand out. Knowing you’re always happy with the service on your Jeep Cherokee is extremely rewarding.

October 18, 2026

Great customer service here and accurate information. Everything was delivered and fixed by the promised time. More

by RSPETERSON79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanne
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Oct 18, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We’re glad the service on your Ram 1500 was handled promptly and with clear communication. Hearing that everything was completed as promised means a lot to our team.

October 10, 2026

What a great buyer experience, Michael D was a knowledgable and experienced salesman. We test drove, got me financed, and out the door the same day driving a brand new vehicle! Thank you so much! More

by Bob W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dubour
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Oct 10, 2026 -

Metro Chrysler Dodge Jeep Ram responded

We’re glad your purchase felt seamless from test drive to driving off the lot in your new Ram 1500. Hearing that our sales team’s expertise and same-day financing made such a difference means a lot to us.

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