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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

Overview
Employees
Reviews
Vehicles
4.9
340 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 340 reviews

February 05, 2026

Metro-Jeep was the first dealership in 2 years that we felt comfortable with the salesperson and who did not push there cars on us. We love our Grand Cherokee Overland. Kevin was knowledgeable and listene More

by hoosac
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It’s wonderful to hear you felt at ease throughout the process and that Kevin took the time to understand your needs. We’re glad the trade-in value and purchase worked out better than other offers. Enjoy every mile in your Jeep Grand Cherokee Overland and thanks for sharing your experience.

February 05, 2026

Great customer service as well as helpful. Reasonable wait time. Explanation of services recommended was good. More

by WENDYJONSHELDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Feb 05, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We’re pleased our service team provided clear explanations for the recommended work on your Ram 1500 and kept your wait time reasonable. We look forward to helping you again.

February 04, 2026

The service technician was amazing. She was very helpful and explaining all of the work done on my vehicle, the other attendants were also really helpful. More

by simonesscarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sullivan
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Feb 04, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for recognizing our technician’s clear explanations and the helpful support from our service team during your Chrysler Pacifica appointment. We’re glad the entire team could keep you informed every step of the way. Feel free to reach out if you have any further questions about your Pacifica.

February 03, 2026

Unfortunately had to wait a long time for my oil change to finish but Stephanie was great and kept me updated More

by dannygura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Feb 04, 2026 -

Metro Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Stephanie met your expectations. Thank you for choosing Metro Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

February 01, 2026

Great service and customer experience. Stephanie exemplifies integrity, and is always accommodating with a warm demeanor. More

by cheryl42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Feb 01, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Metro Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 31, 2026

I recently had the pleasure of buying Jeep renegade. Aaron Stone was my salesman. He was very knowledgeable and respectful and very helpful. I've had to go back for minor things and Jay and Will were gr More

by Anaya133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2026 -

Anaya133 responded

Already sent

Jan 31, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Metro Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

January 30, 2026

From check in with Orlando to check out with Brianna, everything was fantastic. Always a pleasure dealing with the service dept. More

by Rebecca Boger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service dept
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Jan 30, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 30, 2026

Service was great and the. customer service area was exceptionally great Would recommend to anyone More

by jegoodenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service people
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Jan 30, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2026

It was awesome and the people that work are awesome too thank you for fixing my car so I could keep driving and enjoy my car. More

by Hondaciviclx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Almanzar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thank you for choosing Metro Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 26, 2026

Been coming since purchased car in 2018. Great service department staff. But…Cost is too high. More

by Lisaknowles33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jan 26, 2026 -

Metro Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Metro Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

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