Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 340 reviews
Great Experience Great experience. Purchased a 2015 Dodge Journey from them. They were able to go out and find the specific model I wanted. Very accommodating. The tra Great experience. Purchased a 2015 Dodge Journey from them. They were able to go out and find the specific model I wanted. Very accommodating. The transaction went very smoothly, everyone there was very friendly. Probably one of the easiest car buying experiences I've had. More
Highly Recommend I have been all over the state looking and cars and speaking with Dealers. Juan Acevedo at Metro Chrysler Dodge Jeep Ram was super helpful and really I have been all over the state looking and cars and speaking with Dealers. Juan Acevedo at Metro Chrysler Dodge Jeep Ram was super helpful and really worked with me to get the car and price I wanted! More
Great sales team. I traveled from out of state to buy this vehicle at an exceptional price. Metro sales team was very accommodating and friendly. They worked through a I traveled from out of state to buy this vehicle at an exceptional price. Metro sales team was very accommodating and friendly. They worked through a few obstacles we encountered to satisfy my needs. More
Vincent Murphy ,happy customer. I recently purchases a dodge ram Laramie, fantastic truck but what made my purchase all the better was the customer service I received from Donovan, s I recently purchases a dodge ram Laramie, fantastic truck but what made my purchase all the better was the customer service I received from Donovan, straight shooter and a nice guy to do business with, he didn't act like your typical sales representative at all more like a buddy you would bring along to make sure you got the vehicle you were looking for, I would highly recommend him to anyone looking for a straightforward hardworking non typical rep you will be glad you did, thanks again Donovan. More
I just bought a used car from here It's a good place, has many cool cars( that I really like but can't offered,lol) members there is very friendly, and efficiest. I bought a cheap used It's a good place, has many cool cars( that I really like but can't offered,lol) members there is very friendly, and efficiest. I bought a cheap used car there, the quality is guaranteed. Overall it's a nice place. I really like it. ?????! More
Watch Out!!! Watch out for this Dealership they play with the numbers and don't honor commitments. I would strongly advise not working with Brett the sales manager Watch out for this Dealership they play with the numbers and don't honor commitments. I would strongly advise not working with Brett the sales manager, they lied about their pricing policy and at the end or the day wasted a bunch of my time and not making the deal they committed to. More
Purchase of a wonderful 2014 Cherokee Trail-hawk 4X4 "Without question the most rewarding Customer Service I had in a very long time. Thanks Pedro, Doug & Mike for an outstanding experience." Pedro, "Without question the most rewarding Customer Service I had in a very long time. Thanks Pedro, Doug & Mike for an outstanding experience." Pedro, what a wonderful comfortable ride we took as we Evaluated the PERFECT jeep for my needs. Doug, worked feverishly putting together the numbers to accommodate my personal budget. Mike, we are all truly grateful for your direction & Honesty . ( The coffee was great too.) , but it's the exceptional care provided by Mr. Pedro Cotto who took the time to give me his Business card after closing on a rainy night. "Bravo Pedro, you are one GOOD man." Thank you Mike King More
Customer Juan was very pleasant do deal with. Felt very comfortable dealing with him. I have nothing bad to say about my experience there. Except that he is a Juan was very pleasant do deal with. Felt very comfortable dealing with him. I have nothing bad to say about my experience there. Except that he is a Yankee fan and I'm a Red Sox fan More
No follow up on sales promises. Purchased a 2013 Jeep and was promised a Owners Manual. Now it is over a month and still no Owners' Manual. Not happy about this, disappointing. If i Purchased a 2013 Jeep and was promised a Owners Manual. Now it is over a month and still no Owners' Manual. Not happy about this, disappointing. If it shows up I will modify my ratings but if you deal with them get whatever they promise before you take the car. Based on my purchasing follow through experience I feel I should find another dealer for my maintenance work. More
Dealership does not disclose all fees with purchasing Dealership never told me their Doc Fee was $ 455. This does not make any sense on a used car since I took ownership of it with a broke right window wi Dealership never told me their Doc Fee was $ 455. This does not make any sense on a used car since I took ownership of it with a broke right window wiper blade & the gas tank light on indicating it was empty. Dealership is very deceitfully and would never recommend doing business with them. More



