Metro Chrysler Dodge Jeep Ram

I bought a Ram 1500 from Juan just under a month ago and I couldn't be happier with the vehicle. Juan was very friendly and was able to meet my expectations without to much back and forth with the manager. I couldn't be happier with the vehicle. Juan was very friendly and was able to meet my expectations without to much back and forth with the manager. The Ram products sell themselves but working with Juan and the other staff at Metro was an enjoyable experience. It's a brand new Metro, nothing like the Boston Rd. Metro. I will be purchasing my family's vehicles at Metro in the future and will be requesting Juan. More

I went into metro, assuming I was only going to get a used vehicle due to my credit. Juan Assured me that they could help me and actually got me into a brand new dodge avenger at a price that fit my budg used vehicle due to my credit. Juan Assured me that they could help me and actually got me into a brand new dodge avenger at a price that fit my budget. He was so helpful and courteous, it was the first time I went to a dealership and felt like they cared about me as a person and not just their quota. I would highly recommend coming here to purchase a vehicle, they really do care about their customers! More

My wife and I approached Juan in ithe car lot and asked him to help us choose a vehicle according to our desires and price. He showed us a few vehicles in our price range. His knowledge of the Jeep lin him to help us choose a vehicle according to our desires and price. He showed us a few vehicles in our price range. His knowledge of the Jeep line is commendable. The dealership prepped the vehicle we chose to perfection. The staff in the showroom was amiable. Our experience was enjoyable and we love our Jeep Compass. Thanks Juan More

Juan and Marlon were absolutely wonderful to work with. Not only were they helpful throughout the entire process, they introduced me to everyone on the staff in the important categories (Financing, Parts, Not only were they helpful throughout the entire process, they introduced me to everyone on the staff in the important categories (Financing, Parts, Service) for future help should I need it, and I really felt like a 'part of the family'. For just taking a chance and walking into the Metro showroom as I did, I feel like I hit a home run. More

The internet sales manager Jill was quick to respond to my request about the Jeep Cherokee. She connected me with Marlon who would assist me through the sales process. Marlon was very friendly and great my request about the Jeep Cherokee. She connected me with Marlon who would assist me through the sales process. Marlon was very friendly and great to work with. He spent adequate time going over the vehicle features. More

Overall good guys working there will be back for new car best help I ever got helpfull kind and know what's what will tell friends best help I ever got helpfull kind and know what's what will tell friends More

I live near New Haven CT and I drove up to Metro to look at a Ram truck. I inquired online about it and was contacted within half an hr of posting the inquiry. Jill Hockleberry was very nice and took my req at a Ram truck. I inquired online about it and was contacted within half an hr of posting the inquiry. Jill Hockleberry was very nice and took my requests seriously in sending me pictures of the truck as quickly as she could. My sales rep was Dan Sheesher; and not only was he very personable, patient, and knowledgeable, he was went to TREMENDOUS lengths to ensure my complete satisfaction. A couple weeks into the purchase the truck needed servicing, and Dan drove the three hours round trip to pick up my truck, not once, but TWICE, and brought it back to the dealership for repair. And these repairs weren't small endeavors- they rebuilt the turbo and replaced the fuel pump in the two separate services; something that would have costed me a fortune if I had it done privately. But at Metro, all it costed me was $100. While my truck was in the shop, I had the privilege of working with Matt Flagg. He clearly and patiently explained to me all that needed done to my vehicle, where it was in the repair process, what the next step was, and even an approximate date of completion. He was very respectful and friendly, answered all of my questions, and addressed all my concerns. If you are looking for a truck or other vehicle, whether you're Chicopee local or not, you would be doing yourself a great and significant disservice if you don't look to Metro Chrysler Dodge Jeep Ram. They're definitely worth the drive. Thank you to everyone there who made my experience so easy and comforting! One very satisfied customer, Brian 2001 Dodge Ram 2500 5.9L Cummins More

The staff here is fantastic!! It has been one month today that I purchased my 2014 Jeep Cherokee from their dealership. I am so happy with it! Juan Acevedo is such a great Salesperson and just a good person that I purchased my 2014 Jeep Cherokee from their dealership. I am so happy with it! Juan Acevedo is such a great Salesperson and just a good person all around. The GM Gabriel Faria took time out of his busy day to talk with me for about 30 minutes one on one about all of my questions with the Cherokee before it was even in the dealership! Mike Kuzdzal was quick and knew his "stuff" when it came down to the finances and made everything very smooth. And thank you to Orlando Serrano for showing me the ins and outs of my vehicle when it came to pick it up. And to top it all off, it didn't even matter if I was already working with Juan, everyone was there to answer questions! And they don't play any sales games like other dealerships do. So I want to say THANK you to them. The staff is wonderful and I highly recommend this dealership. They treat you right. More

I love it there are a very nice people they help me with everything I needed I will recommened the place to any person. they are excellent. everything I needed I will recommened the place to any person. they are excellent. More