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Metro Chrysler Dodge Jeep Ram
Chicopee, MA
340 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 340 reviews
January 24, 2026
Orlando at Metro Jeep Service Dept is simply the best! to take care my vehicle. to take care my vehicle. More
by VRFV46103
Verified CustomerEmployees Worked With
January 20, 2026
Service was great the young lady, i had an excellent experience with Metro Chrysler Dodge Jeep Ram thanks to my my customer service representative Steph, who keep me informed through it all. she was gre experience with Metro Chrysler Dodge Jeep Ram thanks to my my customer service representative Steph, who keep me informed through it all. she was great and keep me connected with the serviced. More
by jclaudio0
Employees Worked With
Steph
January 19, 2026
The service department from check-in to checkout was awesome. I brought my jeep in for oil change, workers found a couple of major issues that were going to be costly to repair. I was told they were g awesome. I brought my jeep in for oil change, workers found a couple of major issues that were going to be costly to repair. I was told they were going to check to see if anything was under warranty. 2 days later my jeep was repaired for less than 1/2 of the original quote. More
by LB85BARRY
Employees Worked With
Stephanie Sullivan
January 17, 2026
I had an excellent experience with Metro Chrysler Dodge Jeep Ram thanks to my customer service representative Stephanie who kept me informed throughout the entire process of the repair of my vehicle. I was Jeep Ram thanks to my customer service representative Stephanie who kept me informed throughout the entire process of the repair of my vehicle. I was always able to contact her about any concerns or questions I may have had and when I called her she made certain to reply back in a timely fashion. My car was at the dealer for a lengthy amount of time because my part was on back order and Stephanie made arrangements for me to be provided with a rental car for my inconvenience. Thank you to Metro Jeep and Stephanie for providing me with what could have been a very stressful experience with a very satisfactory one. More
by Cita.D1912
Employees Worked With
Stephanie
January 14, 2026
Steve and all the people there were very friendly and worked with us. Steve is making sure we are happy and making sure the little things get fixed worked with us. Steve is making sure we are happy and making sure the little things get fixed More
by ALLTIMECJ
Employees Worked With
Steve Longey
January 10, 2026
My oil change was completed promptly, scheduling it was a breeze, and everyone was super friendly! breeze, and everyone was super friendly! More
by cmaxwell229
January 10, 2026
Excellent service experience, my truck was worked on promptly and was finished much faster than expected. The service tech's video of my truck was first class! promptly and was finished much faster than expected. The service tech's video of my truck was first class! More
by donstankussr
Employees Worked With
Stephanie Sullivan
