Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Soo happy just got my new Avenger. Thanks Sean for the help, i got a good price for my trade and a great price on the vehicle i purchased. Thanks Mike in Finance got me approved when i thought i was going help, i got a good price for my trade and a great price on the vehicle i purchased. Thanks Mike in Finance got me approved when i thought i was going to need a co signer. best experience I've had at a dealership. More
After lookng on-line at multiple dealerships, I came across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him and of course look at the SUV and to just go over my options and to my surprise, I was able to get the vehicle i have been wanting for while!! Juan was very nice and seemed very patient with me as I was nervous and unsure about what to do! He did not in any way pressure me into making a decision right away, as i wanted to speak with my husband about this purchase before making a final decision! Once I did that I went back to Metro that evening and spoke with Mike and he went above and beyond to make this purchase affordable! He went a little further where others my have just stopped!! The price of the vehicle and the extras that I received not only in service but for the vehicle itself, were great and I couldn't thank him enough for getting me into the car of my dreams!! Thank you so much Juan and Mike!! It truly was a pleasure to work with you and I will definately pass the word around to anyone I know interested in buying a car!! More
I have purchased 4 vehicles from this group and soon will be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new location. Give them 5 stars! More
So I just bought a used 2009 Audi A5 from them, which the car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the wors car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the worst job I have ever seen! Their service department also isn't that great either, they didn't notice the bubbles in the two tires on the passenger side. They told me they have to order the tire so I would have to come back, mind you I'm two hours away from this dealer and they really should of not let me ride of with those tires because its a bug safety hazard! And if one blows I could probably start a lawsuit. I told them they will have to do all four tires because the other two were to worn to put just two new tires on and they said they would call me back about that and still haven't heard from them! DO NOT GO HERE! More
I enjoy working with Metro Jeep. They provide awesome service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! More
Roberto is an excellent salesman. He is very friendly, informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! More
2013 Wrangler needed new cylinder head at 250 miles, and all Mr. Allen can say is "It happens" and "I'll see if Chrysler will pick up the extended warranty for you.". Never heard another word from him. Mr all Mr. Allen can say is "It happens" and "I'll see if Chrysler will pick up the extended warranty for you.". Never heard another word from him. Mr. Martel offered to work up some trade-in options for me but never called me back. I really feel like after they made the sale they couldn't care less about me or my problem. I have bought numerous vehicles from this dealeship and now I doubt I would go back. More
I gave this review because Roberto Martinez was easily the best car sales person I worked with. This was the second vehicle I purchased with this dealership and Roberto made it fun to buy. Thank you MIKE the best car sales person I worked with. This was the second vehicle I purchased with this dealership and Roberto made it fun to buy. Thank you MIKE A. More
Chris and along with all other staff I dealt was friendly and made purchasing a car fun,non-stressful,and easy. I would definitely recommend metro-jeep to friends and family. and made purchasing a car fun,non-stressful,and easy. I would definitely recommend metro-jeep to friends and family. More
Chris was both knowledgeable and personable. There were many choices on the lot for the particular car I was interested in and the pricing was great The financing process was pain free and completely seam many choices on the lot for the particular car I was interested in and the pricing was great The financing process was pain free and completely seamless. Absolutely worth the drive from Southern CT. Will buy from again! More



