Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 340 reviews
Mark was a great salesman, would recommend him! Brandon was the funniest guy you ever met, made the whole experience so comfortable, and jay was awesome to work with. Would highly recommend this dealership was the funniest guy you ever met, made the whole experience so comfortable, and jay was awesome to work with. Would highly recommend this dealership. More
I had a great experience with Metro Jeep Chrysler. The minute I walked in Chris Donah offered me exceptional customer service, he was friendly, easy to talk to, and answered all of my potential new buyer minute I walked in Chris Donah offered me exceptional customer service, he was friendly, easy to talk to, and answered all of my potential new buyer questions. I had a specific make and model in mind that was not on the lot. Chris was able to produce my " dream jeep" in a timely fashion and still keep within my budget. When discussing with Brandon the financial details of my new car; he provided me with thorough answers regarding all of the paperwork needed to be completed. Brandon and Chris left me with a great memorable fun experience. The general manager Josh hired 2 great employees. I will recommend this dealership in the future to all my friends and family. Thank You!! More
Everyone was super friendly and informative. They answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. More
Searched throughout Connecticut and Massachusetts for the vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent serv vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent service from all involved. Everyone did their best to get us a great rate and a payment we could afford. Charles was professional and courteous in gathering our information. Brandon was good natured and jovial. Chris was courteous,friendly,laid back yet eager to please and went above and beyond by mailing to us some personal items we had left in our trade. Overall a very good experience. Only caveat, nothing to do with the sales/financial team....read the fine print on the website about the vehicle pricing on the net. It is a different price than if you utilize the dealership on a face to face basis. More
Everyone I dealt with at Metro Jeep was extremely friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better th friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better than what I was expecting. I'd recommend them and their outstanding customer service to anyone looking for a new car! More
Excellent service, with fast turnaround. The employees are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would reco are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would recommend this dealer. More
Chris Fenton is Awesome and went out of his way to please us! We had a situation with my son not being able to afford his vehicle anymore and Chris came up with a solution for us! I am extremely happy with t us! We had a situation with my son not being able to afford his vehicle anymore and Chris came up with a solution for us! I am extremely happy with the sevices and expertise that Chris showed us and would definitely reccomend Metro Jeep Chrsyler and Chris Fenton to anyone. He was very pleasant, professional and respectful! Thank you Chris for all of your help and professionalism,it was all GREATLY APPRECIATED! Also Brandon, Charles and Josh were of help as well. all of them were very friendly and courteous. Brandonasremely pleasant and funny and made the process go as quickly as possible including the paperwork. I am extremely happy with our experience there! More
My overall experience with Metro Jeep was very very good. Mark Dorsey was easy to work with over the two months we searched for the right vehicle for me. In time, I decided to place a factory order for my 20 Mark Dorsey was easy to work with over the two months we searched for the right vehicle for me. In time, I decided to place a factory order for my 2013 Jeep Rubicon Unlimited. Mark was very accessable and always returned my calls when I left a message for him. He did not try to sell me a vehicle I didn't want, and understood that I would not settle for any less than what I wanted in another Jeep Rubicon. I traded in my 2010 Rubicon Unlimited and was happy with my trade value as well. The day I picked up my vehicle it was clean and ready to go! Brandon Houston did an excellent job processing the deal and was very friendly, professional, and thorough throughout the process. I found both Mark and Brandon to be very friendly and professional individuals. I can hoinestly say I have found this to be rare in many dealerships I have done business with over the years. Mark has been in touch with me since I picked up my vehicle to ask how I liked it and extended his services should I require anything. I left the dealership happy and will highly recommend Metro Jeep to anyone. I look forward to pleasurable service experiences in the future! Thank You Mark Hillsburg More
After my car engine blew, I sat down with chris and asked what should I do next. He pointed me in the right direction and gave me a sweet deal on an 07 jeep compass. Friendly staff and a great deal who woudn what should I do next. He pointed me in the right direction and gave me a sweet deal on an 07 jeep compass. Friendly staff and a great deal who woudn't want to buy a Jeep from him! More



