Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 354 reviews
Planned on just browsing. Did a drive by all the vehicles. Juan approached our vehicle with a warm greeting and a handshake. He offered to take us around the lot to review vehicles available (in the vehicles. Juan approached our vehicle with a warm greeting and a handshake. He offered to take us around the lot to review vehicles available (in the golf cart). He showed us several New Jeeps. He was extremely knowledgeable and thorough with all the vehicles details. We noticed a used Jeep Grand Cherokee on the lot. Juan immediately got the keys and we were off for a test drive. We were hooked. Vehicle sold. Everyone we encountered while processing the paperwork was smiling and freindly. More
thank you so much for selling me a truck that is unsafe thank you so much for selling me a truck that is unsafe knowing that I have two small children. You will never have my business again. I would strong thank you so much for selling me a truck that is unsafe knowing that I have two small children. You will never have my business again. I would strongly advise anyone who is thinking about making a purchase from this dealer to rethink. I bought a truck from them a month ago and they have had it for longer than I have due to safety repairs. They gave us the run around trying to charge us to fix it and trying to blame a car starter that was in the truck when we bought it. They seemed very nice when we bought the truck until we had problems. I guess you are just a bunch of good sales men and mechanics with no guilty conscious I am just thankful for the lemon law and that we noticed the problem before something serious happened while my children were in it. I guess the money was more important than the lives of my girls. More
Great price..excellent finance rate..top of the line customer service..received extras without haggling..great experience overall..will recommend to all my friends..THANKS customer service..received extras without haggling..great experience overall..will recommend to all my friends..THANKS More
Soo happy just got my new Avenger. Thanks Sean for the help, i got a good price for my trade and a great price on the vehicle i purchased. Thanks Mike in Finance got me approved when i thought i was going help, i got a good price for my trade and a great price on the vehicle i purchased. Thanks Mike in Finance got me approved when i thought i was going to need a co signer. best experience I've had at a dealership. More
Just had alot of work done on my truck. needed new brakes, tuning, and oil change pretty much the whole nine yards.Now my truck is sounding like it is new, haven't been this happy since i purchased it brakes, tuning, and oil change pretty much the whole nine yards.Now my truck is sounding like it is new, haven't been this happy since i purchased it. More
After lookng on-line at multiple dealerships, I came across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him and of course look at the SUV and to just go over my options and to my surprise, I was able to get the vehicle i have been wanting for while!! Juan was very nice and seemed very patient with me as I was nervous and unsure about what to do! He did not in any way pressure me into making a decision right away, as i wanted to speak with my husband about this purchase before making a final decision! Once I did that I went back to Metro that evening and spoke with Mike and he went above and beyond to make this purchase affordable! He went a little further where others my have just stopped!! The price of the vehicle and the extras that I received not only in service but for the vehicle itself, were great and I couldn't thank him enough for getting me into the car of my dreams!! Thank you so much Juan and Mike!! It truly was a pleasure to work with you and I will definately pass the word around to anyone I know interested in buying a car!! More
I have purchased 4 vehicles from this group and soon will be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new location. Give them 5 stars! More
So I just bought a used 2009 Audi A5 from them, which the car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the wors car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the worst job I have ever seen! Their service department also isn't that great either, they didn't notice the bubbles in the two tires on the passenger side. They told me they have to order the tire so I would have to come back, mind you I'm two hours away from this dealer and they really should of not let me ride of with those tires because its a bug safety hazard! And if one blows I could probably start a lawsuit. I told them they will have to do all four tires because the other two were to worn to put just two new tires on and they said they would call me back about that and still haven't heard from them! DO NOT GO HERE! More
I enjoy working with Metro Jeep. They provide awesome service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! More
Roberto is an excellent salesman. He is very friendly, informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! More



