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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

4.6
354 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 354 reviews

June 09, 2013

Planned on just browsing. Did a drive by all the vehicles. Juan approached our vehicle with a warm greeting and a handshake. He offered to take us around the lot to review vehicles available (in the More

by sblanchard135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Acevedo
June 08, 2013

thank you so much for selling me a truck that is unsafe thank you so much for selling me a truck that is unsafe knowing that I have two small children. You will never have my business again. I would strong More

by lizdube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Scheehser, Dennis Dailida, John Dezalia, Juan Acevedo, Marlon Crenshaw, Mike Kuzdzal, Orlando Serrano, Tim Hurley, Kyle Harrison, Jill Ann Hockenberry
Jun 18, 2013 -

Metro Chrysler Dodge Jeep Ram responded

Dear Mrs. Dube, I am very sorry you feel this way. However, the vehicle passed all safety inspections prior to your purchase as well as passing MA State Inspection after the purchase was final. As you know the vehicle was outside its warranty, but you purchased a 3 yr / 36 month warranty which covers the cost of all repairs, as the customer is responsible for a $100.00 deductible. Which at the time the sale took place, this was a document you signed agreeing to such. We apologize for having the vehicle longer than you expected, and although you feel we do not care about your family, we had it for an acquitted amount of time to ensure all safety issues were fixed and fixed properly. Making sure the vehicle was safe prior to your family driving away. Metro Chrysler Dodge Jeep Ram

May 30, 2013

Great price..excellent finance rate..top of the line customer service..received extras without haggling..great experience overall..will recommend to all my friends..THANKS More

by avd112421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dezalia, Mike Kuzdzal
May 24, 2013

Soo happy just got my new Avenger. Thanks Sean for the help, i got a good price for my trade and a great price on the vehicle i purchased. Thanks Mike in Finance got me approved when i thought i was going More

by KarinKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Daly, Mike Kuzdzal
May 24, 2013

Just had alot of work done on my truck. needed new brakes, tuning, and oil change pretty much the whole nine yards.Now my truck is sounding like it is new, haven't been this happy since i purchased it More

by BrandonSanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2013

After lookng on-line at multiple dealerships, I came across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him More

by klarosa73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Acevedo, Mike Kuzdzal
April 19, 2013

I have purchased 4 vehicles from this group and soon will be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new More

by SLMudder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe, Dan, Marlon were all great! Everytime I am there, everyone is so friendly and attentive!, Daniel Scheehser, Marlon Crenshaw
April 03, 2013

So I just bought a used 2009 Audi A5 from them, which the car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the wors More

by Bovinediozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlon Crenshaw
January 25, 2013

I enjoy working with Metro Jeep. They provide awesome service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! More

by cicelyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 16, 2013

Roberto is an excellent salesman. He is very friendly, informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! More

by Kisrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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