Metro Chrysler Dodge Jeep Ram
Chicopee, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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2013 Wrangler needed new cylinder head at 250 miles, and all Mr. Allen can say is "It happens" and "I'll see if Chrysler will pick up the extended warranty for you.". Never heard another word from him. Mr all Mr. Allen can say is "It happens" and "I'll see if Chrysler will pick up the extended warranty for you.". Never heard another word from him. Mr. Martel offered to work up some trade-in options for me but never called me back. I really feel like after they made the sale they couldn't care less about me or my problem. I have bought numerous vehicles from this dealeship and now I doubt I would go back. More
I gave this review because Roberto Martinez was easily the best car sales person I worked with. This was the second vehicle I purchased with this dealership and Roberto made it fun to buy. Thank you MIKE the best car sales person I worked with. This was the second vehicle I purchased with this dealership and Roberto made it fun to buy. Thank you MIKE A. More
Chris and along with all other staff I dealt was friendly and made purchasing a car fun,non-stressful,and easy. I would definitely recommend metro-jeep to friends and family. and made purchasing a car fun,non-stressful,and easy. I would definitely recommend metro-jeep to friends and family. More
Chris was both knowledgeable and personable. There were many choices on the lot for the particular car I was interested in and the pricing was great The financing process was pain free and completely seam many choices on the lot for the particular car I was interested in and the pricing was great The financing process was pain free and completely seamless. Absolutely worth the drive from Southern CT. Will buy from again! More
Mark was a great salesman, would recommend him! Brandon was the funniest guy you ever met, made the whole experience so comfortable, and jay was awesome to work with. Would highly recommend this dealership was the funniest guy you ever met, made the whole experience so comfortable, and jay was awesome to work with. Would highly recommend this dealership. More
I had a great experience with Metro Jeep Chrysler. The minute I walked in Chris Donah offered me exceptional customer service, he was friendly, easy to talk to, and answered all of my potential new buyer minute I walked in Chris Donah offered me exceptional customer service, he was friendly, easy to talk to, and answered all of my potential new buyer questions. I had a specific make and model in mind that was not on the lot. Chris was able to produce my " dream jeep" in a timely fashion and still keep within my budget. When discussing with Brandon the financial details of my new car; he provided me with thorough answers regarding all of the paperwork needed to be completed. Brandon and Chris left me with a great memorable fun experience. The general manager Josh hired 2 great employees. I will recommend this dealership in the future to all my friends and family. Thank You!! More
Everyone was super friendly and informative. They answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. answered all of our questions and concerns about buying the vehicle. I would definitely recommend this dealership to anyone looking for a car. More
Searched throughout Connecticut and Massachusetts for the vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent serv vehicle we wanted. Found a great match at Metro Jeep Chrysler in Springfield, MA. Made an appointment to view the vehicle. Received excellent service from all involved. Everyone did their best to get us a great rate and a payment we could afford. Charles was professional and courteous in gathering our information. Brandon was good natured and jovial. Chris was courteous,friendly,laid back yet eager to please and went above and beyond by mailing to us some personal items we had left in our trade. Overall a very good experience. Only caveat, nothing to do with the sales/financial team....read the fine print on the website about the vehicle pricing on the net. It is a different price than if you utilize the dealership on a face to face basis. More
Everyone I dealt with at Metro Jeep was extremely friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better th friendly and accomodating. Chris and Brandon took what I was looking for in a car, and what I was looking to spend and put me in a car far better than what I was expecting. I'd recommend them and their outstanding customer service to anyone looking for a new car! More
Excellent service, with fast turnaround. The employees are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would reco are very courtious and friendly. Price is reasonable and competitive. The sales staff goes out of their way to assure you are satisfied. Would recommend this dealer. More



