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Metro Chrysler Dodge Jeep Ram

Chicopee, MA

4.7
370 Reviews
For a new or used Jeep, Ram, Dodge or Chrysler in Springfield, visit Metro Chrysler Jeep Dodge Ram! We carry all the latest models, and our expert sales staff will help you find the perfect vehicle for your lifestyle. Metro Chrysler Jeep Dodge Ram is one of the leading Jeep, Ram, Dodge and Chrysler dealerships in the West Springfield, Westfield and Enfield area, offering excellent customer service, a friendly environment, attractive financing options, and great cars! Pick up the phone and call or stop in and say 'Hi' and see our inventory!
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650 Memorial Dr

Chicopee, MA

01020

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Showing 370 reviews

May 24, 2013

Just had alot of work done on my truck. needed new brakes, tuning, and oil change pretty much the whole nine yards.Now my truck is sounding like it is new, haven't been this happy since i purchased it More

by BrandonSanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2013

After lookng on-line at multiple dealerships, I came across Metro!! They had an SUV I was interested in so after looking through I received a call from Juan the next day! I went in to speak with him More

by klarosa73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Acevedo, Mike Kuzdzal
April 19, 2013

I have purchased 4 vehicles from this group and soon will be number 5.... I recommend Metro to everyone I know. The staff is always courteous and go the extra mile. I wish them the best of luck in their new More

by SLMudder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe, Dan, Marlon were all great! Everytime I am there, everyone is so friendly and attentive!, Daniel Scheehser, Marlon Crenshaw
April 03, 2013

So I just bought a used 2009 Audi A5 from them, which the car I'm happy with but nothing else. They would not take one dollar off the price of the vehicle! The detailed there should be fired, he did the wors More

by Bovinediozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlon Crenshaw
January 25, 2013

I enjoy working with Metro Jeep. They provide awesome service and I would recommend anyone here. Thank you so much! I enjoyed working with Brandon Houston! Hes great!!! More

by cicelyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 16, 2013

Roberto is an excellent salesman. He is very friendly, informative, knowledgeable and patient. He is overall a great person. Thanks to him I purchased a great car at a great price. Thanks again Roberto! More

by Kisrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 02, 2013

2013 Wrangler needed new cylinder head at 250 miles, and all Mr. Allen can say is "It happens" and "I'll see if Chrysler will pick up the extended warranty for you.". Never heard another word from him. Mr More

by rx4pane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 02, 2013 -

Metro Chrysler Dodge Jeep Ram responded

We definitely value you as a customer here at Metro, and certainly empathize with your situation regarding your Jeep. Our Sales, Service, and Parts departments are working together to try and make your overall experience a good one. I just touched base with the Service Manager, Randy, and he informed me that your vehicle is all repaired. I also spoke with our Sales Manager, Charles Allen, and he stated that "It's a rare occurrence that these things happen, and always does their best to make things right for the consumer." Unfortunately, it isn't just as simple as replacing the vehicle for you. There are certain channels that we must run through before Chrysler will issue any type of vehicle replacement or Lemon Law Repurchase. Please feel free to give our General Manager, Joshua Martel, a call at (413)783-9911. He would like to offer you some concession for your inconvenience. We certainly wish you the best with you new Jeep and hope to have you as a customer for many years to come.

December 05, 2012

I gave this review because Roberto Martinez was easily the best car sales person I worked with. This was the second vehicle I purchased with this dealership and Roberto made it fun to buy. Thank you MIKE More

by thejeepisrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 24, 2012

Chris and along with all other staff I dealt was friendly and made purchasing a car fun,non-stressful,and easy. I would definitely recommend metro-jeep to friends and family. More

by kbenedix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 22, 2012

Chris was both knowledgeable and personable. There were many choices on the lot for the particular car I was interested in and the pricing was great The financing process was pain free and completely seam More

by karlct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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