Metro Chrysler Dodge Jeep Ram

Metro Jeep Chicopee is awful If you didnt buy you car at metro, plan on your cars to be rejected for tinted windows or some other frivolous reason. My car has factory tinted wind If you didnt buy you car at metro, plan on your cars to be rejected for tinted windows or some other frivolous reason. My car has factory tinted windows and they rejected the immaculate 15 year old car with 70k miles. As an engineer i ask a few questions and they act like it was my fault. This place is a joke and want me to buy a car. Go to a differnt dealer ship and dont be fool by the mrs smiths donuts and coffee More

Worse Experience Ever!!!!!!!!!!!!!!!!!!!!!!!! Salesman: Daniel Scheehser The car wasn't inspected the way they said. Missing parts, running light burnt, engine oil at minimum, to na Salesman: Daniel Scheehser The car wasn't inspected the way they said. Missing parts, running light burnt, engine oil at minimum, to name a few of the issues I encountered when I picked up my 2011 Audi A5. In addition, the salesman changed our agreement, and I ended up paying more than expected. That is how Metro Jeep Chrysler in Chicopee, MA, treats out-of-state customers. Very disappointed! More

Absolute best service I've ever been to. This has probably been the easiest and most satisfied I've ever been buying g a car. I gave the price range and the type of car that I wanted and that This has probably been the easiest and most satisfied I've ever been buying g a car. I gave the price range and the type of car that I wanted and that was it, my salesman immediately started crunching numbers and getting me the car that I wanted for the price that I wanted. I couldn't be any happier about my purchase! More

Excellent Salesman My experience at Metro was pleasant and seamless. Sharif was not a "pushy" salesman and made me feel very comfortable. He was knowledgeable of the veh My experience at Metro was pleasant and seamless. Sharif was not a "pushy" salesman and made me feel very comfortable. He was knowledgeable of the vehicles I test drove and he took his time answering all of my questions. In my opinion, he is the most honest salesman I've ever encountered! My interaction with all the employees there including Finance/Management was top notch. The customer service was superb! Sharif knows what he's doing and is an overall excellent salesman. I will recommend him and Metro to all my family & friends... I enjoyed my experience and I am super excited about my new Jeep! More

Great Experience I had an excellent experience. The salesman was very knowledgeable and pleasant to work with. His attention to details and ensuring that I understood I had an excellent experience. The salesman was very knowledgeable and pleasant to work with. His attention to details and ensuring that I understood all my options was refreshing. The process was seamless and I am loving my new jeep!! More

Sharif Bilodeau Sharif was a helpful and kind to me. He help me with all informtion i was looking for. I came in unsure if i wanted to purchase. He made me reconsider Sharif was a helpful and kind to me. He help me with all informtion i was looking for. I came in unsure if i wanted to purchase. He made me reconsider my options, he told me everyhing i needed to know. When sharif told me everything and kept no information hidden i told him lets do it. Without Sharif i dont think i would have leased a car. He is a very Honest man told me all i needed to know. Probably one of the Best employees At Metro. looking foward to seeing him again when i lease my next car. More

Friendly and very helpful Easy to work with him, fast and easy to do paper work, very good experience and all personal have a excellent customer service, i recommended this dea Easy to work with him, fast and easy to do paper work, very good experience and all personal have a excellent customer service, i recommended this dealership to anyone More

Great Jeep!! - Sharif Bilodeau Very easy transaction with Sharif Bilodeau. Helped us work out a tough work schedule situation, and was able to get papers signed and all taken care Very easy transaction with Sharif Bilodeau. Helped us work out a tough work schedule situation, and was able to get papers signed and all taken care of in a very timely manner!!! Excellent customer service from all of the staff members. Definitely suggest Sharif if looking to purchase a Jeep! :) More

Great Car We had a great experience with Steve Longey for getting our new Chrysler 200S. He made things smooth and relaxing. He doesn't pressure you into things We had a great experience with Steve Longey for getting our new Chrysler 200S. He made things smooth and relaxing. He doesn't pressure you into things and gets you a fair price for your trade in. Thank you very much. More

Awesome All of the staff members that I dealt with were very friendly, the customer service is excellent , and I drove away in exactly what I wanted. All of the staff members that I dealt with were very friendly, the customer service is excellent , and I drove away in exactly what I wanted. More