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Metro Ford Miami
Miami, FL
841 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 841 reviews
June 20, 2025
Metro Ford, service advisors who answer the phone are very rude. My company had has 20 commercial F350 trucks all new from 2023 to 2025; so that's a lot of business your dealership could lose. I called very rude. My company had has 20 commercial F350 trucks all new from 2023 to 2025; so that's a lot of business your dealership could lose. I called regarding a F350 XLT STX truck; the driver's seat base is dipping on the left side towards the door and has uneven seating. I called yesterday - 6/19/25 about this and was told to bring the vehicle to the dealership and they could take care of the issue, snap a few pics to send to Ford warranty, it would not take long. So I took the truck down there to your dealership, but a service advisor told me that I needed to drop the truck off and leave it for 2 days... what? Just to look at the seat base and take a few pics to submit to ford warranty. Ridiculous expectations by your dealership service advisors. More
by piersw
Employees Worked With
not known, they didn't give a name, tall skinny guy.
May 31, 2025
I recently purchased a new Ford Expedition and I am very happy with the experience. The vehicle is spacious, powerful, and perfect for my family needs. My salesman Alex McDonald was knowledgeable, honest an happy with the experience. The vehicle is spacious, powerful, and perfect for my family needs. My salesman Alex McDonald was knowledgeable, honest and made the entire process smooth. He answered all my questions and made sure i felt confident in my decision. More
by George
Employees Worked With
Alex McDonald
May 30, 2025
Great job by these guys , Alex Mcdonalds my sales man we super and made us happy with the deal on a vehicle i really needed thank you I appreciate the hard work and home delivery super and made us happy with the deal on a vehicle i really needed thank you I appreciate the hard work and home delivery More
by Adriano
Employees Worked With
Alex McDonald
May 30, 2025
Excellent ! Alex McDonald helped me and delivered the car to us. They were flexible and Alex found a way to help us the best he could I thank him and the great h Alex McDonald helped me and delivered the car to us. They were flexible and Alex found a way to help us the best he could I thank him and the great helpful Metro Ford team they have More
by Bray
Employees Worked With
Alex McDonald
May 30, 2025
had a fantastic experience working with Sandra at Metro Ford! She was knowledgeable, patient, and truly went above and beyond to make sure everything went smoothly. Not only was she professional and attent Ford! She was knowledgeable, patient, and truly went above and beyond to make sure everything went smoothly. Not only was she professional and attentive, but she also took the time to work with my daughter, showing her all the features of the car and making sure she felt confident and comfortable. I really appreciated her honesty and dedication to finding the right fit for our needs. Highly recommend Sandra if you’re looking for exceptional service! More
by DavidPriscal
Employees Worked With
Sandra
May 30, 2025
Metro Ford is the best Ford dealer I have been to. My wife and I bought a second car from Alex McDonald. This time we went with a new one and we are happy with the decisions. Alex was instrumental in My wife and I bought a second car from Alex McDonald. This time we went with a new one and we are happy with the decisions. Alex was instrumental in the process and led us the right way More
by Freddy
Employees Worked With
Alex McDonald
