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Metro Ford Miami

Miami, FL

4.9
752 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 752 reviews

April 11, 2024

Leased a Lincoln Aviator and within a few weeks, as luck would have it, I had to have a rear lamp replaced. Took it to Metro Ford. Fernando, the advisor I worked with was amazing. I had a loaner until lamp More

by may419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Arechaga
Apr 12, 2024 -

Metro Ford Miami responded

Hello, Fernando in Service is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 01, 2024

This dealership took care of me from start to finish. And a special thank you to Anthony and Gilbert for helping me get back behind a wheels I can consider my own. More

by warren_kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Gilber
Apr 03, 2024 -

Metro Ford Miami responded

Helo Warren, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2024

Alex McDonald is great and he will get you a great car at affordable price doesn’t matter if you have bad credit. Alex and MetroFord will find a way. This is the best dealership to buy your car More

by Angel
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Apr 01, 2024 -

Metro Ford Miami responded

Hi Angel, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2024

Purchased a Ford Egde with Ricardo Morantes. Excellent experience. Everything went smoothly and quickly. Would recommend this dealer for sure. More

by rick.wilkins1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Morantes , Danny Marks
Apr 01, 2024 -

Metro Ford Miami responded

Hi Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 29, 2024

Adolfo hizo que el proceso de la compra de mi 2023 ford Explorer fuera rápido , si alguien está buscando comprar carro les recomiendo que vallan y busquen a Adolfo. More

by Melanie.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo mena
Mar 31, 2024 -

Metro Ford Miami responded

Hola Melanie, ¡estamos felices de poder hacer que tu experiencia sea positiva! ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

March 29, 2024

Once again Adolfo Mena came through and I cannot be more happy about it and in love with my new Mustang MachE. Adolfo's product knowledge is extensive, and he is always up to date with the latest trends and More

by Patricia.kranwinkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Mena , Danny Marks
Mar 30, 2024 -

Metro Ford Miami responded

Hi Patricia, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

March 29, 2024

I am Joshua. I have no words to express how people in the body shop department have wonderful and caring when it comes to the dedication to satisfy their customer More

by Joshua
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy from the body shop department with her Manager Luis, Danny Marks
Mar 30, 2024 -

Metro Ford Miami responded

Hi Joshua, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

March 21, 2024

Frank Ortiz was my car salesman. He helped me purchase my 2020 Hyundai Santa Fe. He was very nice and patient with me throughout the entire purchasing process. We are very happy a More

by Jazmin.fernandez002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Ortiz
Mar 22, 2024 -

Metro Ford Miami responded

Hi Jazmin, Frank Ortiz is dedicated to providing all of our guests with excellent customer service and quality work they can trust. We hope to serve you again! Enjoy your new Metro Ford Pre Owned Hyundai Santa Fe!

March 21, 2024

Excellent customer service from Douglas Montes. He help me a lot on looking for a car. Thank you! More

by abrahantes71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Montes
Mar 22, 2024 -

Metro Ford Miami responded

Hello, Douglas Montes is dedicated to providing all of our guests with excellent customer service and quality work they can trust. We hope to serve you again! Take care!

March 18, 2024

Drove down from Palm Beach County to look at a pre-owned Mustang GT Premium which we ended up purchasing. Without a doubt it was the best car buying experience we've ever had. Ricardo Morantes exceeded our More

by cabanascm22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Morantes
Mar 20, 2024 -

Metro Ford Miami responded

Hello, thank you for taking the time to drive down from Palm Beach to purchase a Pre Owned Mustang GT Premium and to leave us your response to Ricardo Morantes's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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