Metro Ford Miami

The salesman Alex McDonald was super fantastic and made my transition from a Mach-E to an F-150 Lightning seamless. He listened to my needs, answered all my questions, and delivered great service from star my transition from a Mach-E to an F-150 Lightning seamless. He listened to my needs, answered all my questions, and delivered great service from start to finish. More

Metro Ford, service advisors who answer the phone are very rude. My company had has 20 commercial F350 trucks all new from 2023 to 2025; so that's a lot of business your dealership could lose. I called very rude. My company had has 20 commercial F350 trucks all new from 2023 to 2025; so that's a lot of business your dealership could lose. I called regarding a F350 XLT STX truck; the driver's seat base is dipping on the left side towards the door and has uneven seating. I called yesterday - 6/19/25 about this and was told to bring the vehicle to the dealership and they could take care of the issue, snap a few pics to send to Ford warranty, it would not take long. So I took the truck down there to your dealership, but a service advisor told me that I needed to drop the truck off and leave it for 2 days... what? Just to look at the seat base and take a few pics to submit to ford warranty. Ridiculous expectations by your dealership service advisors. More

They gave me a deal that I couldn't refuse! Thank you Mr. Daniel Marks. Thank you Mr. Daniel Marks. More

Fernando and Melanie in the service department are the best always making sure I'm taken care of with the best customer service. best always making sure I'm taken care of with the best customer service. More

I recently purchased a new Ford Expedition and I am very happy with the experience. The vehicle is spacious, powerful, and perfect for my family needs. My salesman Alex McDonald was knowledgeable, honest an happy with the experience. The vehicle is spacious, powerful, and perfect for my family needs. My salesman Alex McDonald was knowledgeable, honest and made the entire process smooth. He answered all my questions and made sure i felt confident in my decision. More

Great job by these guys , Alex Mcdonalds my sales man we super and made us happy with the deal on a vehicle i really needed thank you I appreciate the hard work and home delivery super and made us happy with the deal on a vehicle i really needed thank you I appreciate the hard work and home delivery More

Absolutely the best sales experience . Alex McDonald was excellent to get me out of my tough situation needing a new car. Alex McDonald was excellent to get me out of my tough situation needing a new car. More

had a fantastic experience working with Sandra at Metro Ford! She was knowledgeable, patient, and truly went above and beyond to make sure everything went smoothly. Not only was she professional and attent Ford! She was knowledgeable, patient, and truly went above and beyond to make sure everything went smoothly. Not only was she professional and attentive, but she also took the time to work with my daughter, showing her all the features of the car and making sure she felt confident and comfortable. I really appreciated her honesty and dedication to finding the right fit for our needs. Highly recommend Sandra if you’re looking for exceptional service! More

Come see Luis Martinez amazing costumer service he is the best , I recomend Metro Ford always best , I recomend Metro Ford always More

Metro Ford was a great experience. Luis Martinez was my Sales associate and I couldnt be happier. He was easy to work with. Never felt pressured once. Luis made buying my car a great e Luis Martinez was my Sales associate and I couldnt be happier. He was easy to work with. Never felt pressured once. Luis made buying my car a great experience. Wife now wants a new Expedition and Luis is going to be my guy. 5 stars for the whole experience from moment I arrived to the moment I finished. More