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Metro Ford Miami

Miami, FL

4.9
940 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 940 reviews

February 01, 2025

I recently purchased a car with our trusted and know salesmen Adolfo Mena and I must say, it has been an amazing experience from start to finish. I am extremely satisfied with my purchase and would high More

by Jacksonsamuel152030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AdolfoMena
Feb 04, 2025 -

Metro Ford Miami responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Feb 07, 2025 -

Metro Ford Miami responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

January 30, 2025

awesome service from Melanie , fast , friendly made the process of getting a loaner easy. Thank you for helping me. More

by llily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
Feb 01, 2025 -

Metro Ford Miami responded

Hello, thank you for leaving such a great review and high star rating for Melanie in our Rental Department. Thanks again for the recommendation, and have an amazing day!

January 30, 2025

I had an amazing experience with Melanie she is attentive fast and friendly . Thank you for helping me out ! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
Feb 01, 2025 -

Metro Ford Miami responded

Hello Amy, thank you for leaving such a great review and high star rating for Melanie in our Rental Department. Thanks again for the recommendation, and have an amazing day!

January 30, 2025

My experience with rhe body shop was one of ease and complete trust. Wendy Pena is to be commended because she made the process worry free and was very adept at breaking down every nuance of cost. In ad More

by Donn
Recommend Dealer
Yes
Employees Worked With
Wendy Pena
Feb 01, 2025 -

Metro Ford Miami responded

Hello Donn, thank you for leaving such a great review and high star rating for Wendy Pena in our Body Shop. Thanks again for the recommendation, and have an amazing day!

January 29, 2025

Metro Ford was certainly a positive experience. Alex McDonald the sales guy, and all the managers, I was pleased with everything More

by melissa
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 31, 2025 -

Metro Ford Miami responded

Hi Melissa, thank you for leaving such a great review and high star rating for Alex McDonald. Thanks again for choosing Metro Ford, and have an awesome day!

January 28, 2025

Had an excellent experience with Alex. He was very knowledgable and helpful through the whole process of purchasing my used car. This is my third purchase from Metro and it will not be the More

by Dreem305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Danny Marks
Jan 30, 2025 -

Metro Ford Miami responded

Hello, thank you for taking the time to leave us your response to Alex McDonald's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Feb 01, 2025 -

Metro Ford Miami responded

Hello, thank you for taking the time to leave us your response to Alex McDonald's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2025

Traje mi carro para hacer una campana de seguridad y melanie me ayudo con un carro de cortesia , muchas gracias por tu atencion eres la mejor More

by Roberto serapioni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie
Jan 24, 2025 -

Metro Ford Miami responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

January 18, 2025

Bought a Car with Ernesto Llerandi. Worst Service. Worst Attitute. We are chasing the guy for a Tag nuts! Took weeks to get a check for a car we sold Its not the first car I buy fr More

by Jose B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ernesto Llerandi
Jan 21, 2025 -

Metro Ford Miami responded

Hello Jose, we are very disappointed to hear about your 1 star experience. We take our customers' feedback seriously, so we hope you will give us a call so we can understand exactly what went wrong and do our best to try and resolve this matter as best as we can. Please contact Danny Marks, our General Manager at 305-751-9711.

Jan 21, 2025 -

Jose B responded

Talk to your guy Llerandi I am pretty sure he will have lots of excuses and from his point of view he is being professional , competent , respectful and diligent. Hopefully he is back from vacations otherwise I will have to wait for weeks , months You can do whatever you want. The end result is we bought a Car 3 weeks ago and I don't have a tag plus many things I don't even mention including a check that took 3 weeks. The result is I will contact Lombardo if I dont have the tag today. Clearly never again with Metro Ford. I bought at least 10 cars from you. Ask Sergio ! Keep him for ever ! Sergio is the only reason I came back.

December 31, 2024

My sales man Alex McDonald is great. I am happy with my new Bronco. Thanks to Alex and the Finance team to get the deal for me More

by Edgard
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jan 02, 2025 -

Metro Ford Miami responded

Hello Edgard, Alex McDonald is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 29, 2024

Frank Ortiz was absolutely amazing he helped me with all my car needs! I definitely recommend him to anyone who’s in search of purchasing a car! More

by Bernalcheily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Dec 31, 2024 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jan 02, 2025 -

Metro Ford Miami responded

Hello, thank you for your wonderful response to the quality of service our staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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