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Metro Ford Miami

Miami, FL

4.9
844 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 844 reviews

March 26, 2025

Great place to buy a car and they have a great salesperson in Alex McDonald always pleasant and customer service oriented. xxxxxxto all the managers also More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 29, 2025 -

Metro Ford Miami responded

Hello Kenny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 21, 2025

MetroFord is the best and Alex McDonald the salesman is also the best. They are a friendly store with good quality cars. I recommend MetroFord always More

by benson j
Recommend Dealer
Yes
Employees Worked With
Alex mcdonald
Mar 25, 2025 -

Metro Ford Miami responded

Hi Benson, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Working with Alex was a pleasure. He is very respectful and helpful. I would highly recommend. I was recommended to go to Alex from a friend, and I am glad I did. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 21, 2025 -

Metro Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at Metro Ford. We hope to be of service to you again! Take care!

March 11, 2025

“Terrible experience with Metro Ford Miami, especially with Gabriel, the Internet salesman. I was interested in purchasing a car they had in stock and called for week trying to get answers. Gabriel and th More

by Aeden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel
Mar 14, 2025 -

Metro Ford Miami responded

Hi Aeden, not sure why the bad review. I have correspondence since 03/08 several times per day and Nestor Gonzalez, our BDC Manager has spoken to you via mail and text as well To say customer service is nonexistent is not accurate. You were looking at a Dark Horse, we sent prices, we sent shipping quote, we mentioned it does not come with Z Plan and we gave you an excellent price below invoice for the Dark Horse because of the non Z Plan. Please give us a call at 305-751-9711 and ask for Nestor Gonzalez so we can finalize this awesome Dark Horse for you.

March 01, 2025

Adolfo is very acknowledge know with the cars, he explained every concern I had about the car I purchased, his customer service is excellent, he is professional, kind and honest ! I had to bring my c More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie, Adolfo
Mar 03, 2025 -

Metro Ford Miami responded

Hi Vanessa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Last Wednesday I purchased a 2025 F-150 at METRO FORD, and I couldn’t be more thrilled with the experience, thanks to Adolfo Mena. From start to finish, Adolfo demonstrated an exceptional level of profess More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adolfo Mena
Mar 03, 2025 -

Metro Ford Miami responded

Hi Barbara, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Alex McDonald was on point and a very professional car salesman. The sales manager was tough on the negotiation but no complaints at the end I believe it was a good deal I got. If you see Alex he will gu More

by Ana
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 03, 2025 -

Metro Ford Miami responded

Hi Ana, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 28, 2025

Omar help me a lot to get my new car I recommend he and metro ford More

by Fanfannesl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Barrera , Danny Marks
Mar 02, 2025 -

Metro Ford Miami responded

Hello, thank you for this fantastic review and giving our team such a high star rating! We hope to see you again!

February 27, 2025

MetroFord has the best selection in certified , quality used cars . Make sure to see Alex McDonald he will make sure every thing works out for you More

by RicK
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 01, 2025 -

Metro Ford Miami responded

Hello Rick, thank you for this fantastic review and giving Alex McDonald such a high star rating! We hope to see you again!

February 27, 2025

Very good attention ! !, my thanks to Walter and Jose Diaz for your help in my new lease. More

by ivandelgado75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz, Walter Silva, Danny Marks
Mar 02, 2025 -

Metro Ford Miami responded

Hello, thank you for this fantastic review and giving our team such a high star rating! We hope to see you again!

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