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Metro Ford Miami

Miami, FL

4.9
953 Reviews

9000 NW 7th Ave.

Miami, FL

33150

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Showing 953 reviews

July 16, 2026

Buying from Metro Ford was an all around great experience thanks to the salesperson Alex McDonald. He was attentive , easy to communicate with and made sure everything was taken care of without any pressure. More

by Abby
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jul 18, 2026 -

Metro Ford Miami responded

Thank you for your kind words! We're thrilled to hear you had such a great experience at Metro Ford. Alex McDonald takes pride in providing attentive, pressure-free service and making the car-buying process as smooth as possible. We'll be sure to share your feedback with him. We truly appreciate your business and look forward to helping you again in the future. Enjoy your new vehicle!

July 14, 2026

I have bought multiple vehicles for my fleet with Alex McDonald and Metro Ford and every experience has been excellent. I appreciate his great customer service and I will definitely continue buying my fle More

by June
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jul 16, 2026 -

Metro Ford Miami responded

Thank you for your continued trust and loyalty! It means so much to us that you've chosen Alex McDonald and Metro Ford for your fleet vehicle needs time and time again. We're delighted to hear that every experience has been an excellent one and that Alex's outstanding customer service continues to earn your confidence. Your recommendation is truly appreciated, and we look forward to helping you grow your fleet for many years to come. Thank you for being a valued member of the Metro Ford family!

July 14, 2026

We recently purchased two passenger vans from Metro Ford, and the experience was outstanding from start to finish. Antony Castano and Adolfo Mena were both incredibly professional, knowledgeable, and easy to More

by rudylaescala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony Castano
Jul 16, 2026 -

Metro Ford Miami responded

Thank you for your fantastic review! We're honored that you chose Metro Ford for the purchase of your two passenger vans and are thrilled to hear that Antony Castano and Adolfo Mena made the entire experience outstanding. Their professionalism, communication, and commitment to providing a smooth, transparent, and stress-free buying process are qualities we're proud to have on our team. We'll be sure to recognize them for their exceptional service. Congratulations on your new vans, and thank you for your recommendation! We truly appreciate your business and look forward to serving you again in the future.

July 06, 2026

My Assessor Eduardo Abbad did a great job today; even though his system advised him “recall already done online” He continued searching with patience and determination until finally his screen was update More

by jlp_00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Abbad
Jul 07, 2026 -

Metro Ford Miami responded

Thank you so much for taking the time to recognize Eduardo Abbad! We truly appreciate your kind words and are delighted to hear about your experience. Eduardo's patience, persistence, and commitment to ensuring your vehicle received the proper recall service are exactly the level of care we strive to provide every day. Even when faced with a system issue, he remained dedicated to finding the correct solution and getting you taken care of as quickly as possible. We also appreciate your understanding regarding the wait time for the program update. Thank you again for choosing us and for recognizing Eduardo's outstanding professionalism. We'll be sure to share your wonderful feedback with him. We look forward to serving you again!

June 30, 2026

⭐⭐⭐⭐⭐ Antony Castano made my car-buying experience easy and stress-free. He was professional, honest, and knowledgeable, and he took the time to answer all my questions without any pressure. I highly recom More

by wjake1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antony Castano
Jul 02, 2026 -

Metro Ford Miami responded

Thank you for the fantastic 5-star review! We're so happy to hear that Antony Castano made your car-buying experience easy and stress-free. His professionalism, honesty, and commitment to answering every question without pressure are qualities we're proud to have on our team. We truly appreciate your recommendation and your trust in Metro Ford. Congratulations on your new vehicle, and we look forward to serving you again in the future! 🚗⭐

June 30, 2026

Compre mi carro en Metro Ford y estoy muy satisfecha, el vendedor Jorge Marron me brindo un servicio impecable. Gracias More

by la.giurda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Marks
Jul 02, 2026 -

Metro Ford Miami responded

¡Muchas gracias por tu excelente reseña! Nos llena de alegría saber que estás muy satisfecha con la compra de tu vehículo y que Jorge Marrón te brindó un servicio impecable. Le haremos llegar tus amables palabras. Gracias por elegir a Metro Ford; esperamos verte nuevamente cuando nos necesites. ¡Disfruta mucho de tu nuevo vehículo! 🚗😊

June 29, 2026

Many thanks to Metro Ford and my sales man Alex McDonald helping me with my purchase. Alex was easy going and confident in his approach and made me feel good about the deal. I am happy with the vehicle and More

by Manny
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jun 30, 2026 -

Metro Ford Miami responded

Thank you for your wonderful review! We're thrilled to hear you had such a positive experience at Metro Ford. It's great to know that Alex McDonald made your purchase enjoyable with his easygoing, confident approach and helped you feel comfortable throughout the process. Congratulations on your new vehicle! We truly appreciate your trust in us and look forward to welcoming you back when you're ready for your next vehicle. Enjoy the ride!

June 28, 2026

Fernando in service department figured out the problem right away and had a tech resolve the issues. More

by Msepa
Workmanship
Recommend Dealer
Yes
Employees Worked With
Fernando Arechaga
Jun 30, 2026 -

Metro Ford Miami responded

Thank you for your wonderful feedback! We're so glad to hear that Fernando quickly diagnosed the problem with your vehicle and had one of our technicians resolve the issue right away. Providing fast, accurate, and efficient service is what our team strives for every day. We truly appreciate your trust in Metro Ford and will be sure to share your kind words with Fernando and our service team. We look forward to taking care of all your future automotive needs!

June 26, 2026

This is my 4th F150 Truck purchase from Alex McDonald at Metro Ford and the buying experience and quality product keeps me coming back. Alex is straightforward and hard working. He treats me like a valued c More

by Adriano
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jun 28, 2026 -

Metro Ford Miami responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

June 23, 2026

Salesman Alex McDonald is my fave. He is really knowledgeable and helpful, a pleasure to deal with. He even delivered the vehicle to my house with excellent communication and organizat More

by Ozzie
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jun 24, 2026 -

Metro Ford Miami responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

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