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Metro Ford Miami
Miami, FL
844 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 844 reviews
September 01, 2015
Great experience Worked with Lenox. Excellent experience. Found the right car and Metro Ford was more than willing to get us to get the price we wanted. They also fa Worked with Lenox. Excellent experience. Found the right car and Metro Ford was more than willing to get us to get the price we wanted. They also facilitated the return of our old lease. Lenox came off as very trustworthy and honest, provided us with Carfax and Blue Book value comparisons and didn't give us a hard sell. More
by Antonio R
Employees Worked With
Lenox Wright
August 26, 2015
2015 Focus ST Good service. They don't hassle you to purchase. Knowledgeable, friendly staff. I would recommend this dealer if you are looking to purchase a ford ve Good service. They don't hassle you to purchase. Knowledgeable, friendly staff. I would recommend this dealer if you are looking to purchase a ford vehicle. More
by aem1999
Employees Worked With
Jefferson
August 18, 2015
Great service! working with their sale person. Great service working with their sale person. Their service team is very friendly and helpful. I will recommend to others to visit their dealership. T Great service working with their sale person. Their service team is very friendly and helpful. I will recommend to others to visit their dealership. Thanks you More
by kaimookfarm
Employees Worked With
Jefferson Lizaire
August 11, 2015
Javin Rodriguez is a class act. Tradiing my leased Fiesta was simple and a very pleasant experience - thanks to Javin! He had real concern for my comfort and well being and quickly Tradiing my leased Fiesta was simple and a very pleasant experience - thanks to Javin! He had real concern for my comfort and well being and quickly got me exactly the Fiesta I wanted. I would highly recommend Metro Ford with Javin Rodriguez. He's a keeper! Dr. Robert Gaston More
by rgastonomd
Employees Worked With
Javin Rodriguez
August 08, 2015
Great Price The dealership had professional employees and very competitive prices on their vehicles. Sergio (sales advisor) was very knowledgeable on vehicle feat The dealership had professional employees and very competitive prices on their vehicles. Sergio (sales advisor) was very knowledgeable on vehicle features. GM Danny Mark made my purchase very easy and hassle free. I would recommend this dealership to family members and friends More
by 09barneys
Employees Worked With
Sergio and Danny Mark
June 10, 2015
customer service Customer service is so awful as a ford owner i aspect not to be rip off by my own dealer i aspect to be notified if my car needs additional work othe Customer service is so awful as a ford owner i aspect not to be rip off by my own dealer i aspect to be notified if my car needs additional work other then my request also please notify me that the car is ready for pick up then you ask for a manager or at least the mechanic that work on your vehicle and they tell you or can come back tomorrow wow More
by Dominique
Employees Worked With
Secretary on down to the mechanics
April 10, 2015
Awesome car shopping experience! Metro Ford is the best! On arrival, in the showroom, they set me up with sales associate Yasser Valdes. I couldn't be happier with level of Yassers p Metro Ford is the best! On arrival, in the showroom, they set me up with sales associate Yasser Valdes. I couldn't be happier with level of Yassers professionalism during my purchasing experience. After explaining to Yasser what I was looking for he selected 2 cars. After test driving both I took one home..... It was that simple! Shop at Metro Ford for your next car purchase and ask for Yasser! More
by UberFushion
Employees Worked With
Yasser Valdes
March 25, 2015
Great Sergio Sanabria did a great job helping me purchase my vehicle. Right from the beginning, I was given the attention I needed which made me feel comfor Sergio Sanabria did a great job helping me purchase my vehicle. Right from the beginning, I was given the attention I needed which made me feel comfortable purchasing a vehicle More
by Car_buyer
Employees Worked With
Sergio Sanabria
February 25, 2015
Buyers BEWARE! Lets give credit where its due. The repair performed on my vehicle was good, they fixed my problem even though it wasn't as fast as i was told it woul Lets give credit where its due. The repair performed on my vehicle was good, they fixed my problem even though it wasn't as fast as i was told it would take. The price was also good when i bought the vehicle. Now other than that, the minute you walk out the dealer i have received the worst customer service experience of my life. People who answer the phone with an attitude, that's if they answer after calling 2 weeks straight. every simple process seems to take longer than anywhere else. the people assigned to do certain things nobody else can do is "Never Around" or always out on an emergency... the list goes on. they might have a good mechanic. but they're staff is quite horrible with a few exceptions. In conclusion, i will never buy from here again or refer anyone. im not the type to write reviews but i was so mad at their service that the least i could do was share it with other people. (I'm pretty sure most of the positive reviews are people that work at the dealer, so im guessing they're also good at keeping a good image at all cost) More
by loots01
Employees Worked With
Dont Remember
October 18, 2014
Ford Fusion 2015 _ Student Deal Hello my name is Ricardo. On September 30th, Clarence Martin helped me obtain the best deal ever. He walked me through the process very smoothly and m Hello my name is Ricardo. On September 30th, Clarence Martin helped me obtain the best deal ever. He walked me through the process very smoothly and made my first car leasing experience amazing. Clarence Martin provided me with a lot of suggestions which made my decision easier. The agent for the insurance was very helpful as well and also Luis from Finance helped me finalize the deal. I will recommend my classmates and friends Metro Ford as the best dealership with a flawless service. Thank you again for the Ford Fusion. More
by Ricardo2014
Employees Worked With
Clarence Martin
