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Metro Ford

Chicago, IL

4.9
82 Reviews

6455 S Western Ave

Chicago, IL

60636

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Showing 82 reviews

April 23, 2020

This is the dealership that I purchased my car from in 2018. I had great service then and I have continued to have great service in the service department. More

by Moran3788
Recommend Dealer
Yes
Employees Worked With
Steve Flowers, Angel Ruvalcab
March 10, 2020

Always a good and pleasant experience I have done business with Metro Ford for the last 25 years be it buying a car or servicing my vehicle. My experiences with Metro have always been plea More

by Opiniongirl001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Terry, Marco Marroquin
March 07, 2020

last year I left a good review but this time I am so disappointed, Jason was below expectations and I did not feel you guys care about safety. I asked Jason to check a couple of things on my car, his re More

by Rippedhere
Recommend Dealer
No
Employees Worked With
Jason
March 02, 2020

Friendly and very accommodating. Got me in right away for my recall. Very pleased. Quick and easy, I'll be back in the future for repairs. More

by Jodylinnea
Recommend Dealer
Yes
Employees Worked With
Steven in service
February 13, 2020

GREAT SERVICE Planning a long road trip so I requested a thorough check and I'm glad we did they advised me of service my old Ford Taurus needed we agreed. The work More

by alexavincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Gallegos
February 01, 2020

truck sevice the sevice was good but the time is not now that is so busy so make sure you have appintment 3 1/2 hour just for oil change. More

by brendacbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
maria.Lewis.
January 20, 2020

Service department did not discuss the concerns with my vehicle after service that revealed a serious concern with vehicle's performance. I was promised a return call/email but I have yet to be contacted f More

by LSPrater
Recommend Dealer
No
Employees Worked With
I was contacted by Anna; her name is not on the list, Joe Daifallah
January 18, 2020

Great Service I always get great service here. I have no problem recommending Metro to friends. Th wait time was not bad, and the employees know the meaning of serv More

by VLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
January 15, 2020

This dealership is improving. Customer service was excellent. I went in for an oil change, the wait was shorter than before. Keep up the good work. More

by Jacquelin
Recommend Dealer
Yes
Employees Worked With
Unknown
January 07, 2020

Great prices. I’ve been looking around and found a great deal here! There wasn't any need for negotiation. Love my new car! Barb Z. More

by Barb Z
Recommend Dealer
Yes
Employees Worked With
Elli Lane, Tony Terry
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