Metro Ford of Madison

A pleasant place to do business Friendly and knowledgable sales people that know how to explain the vehicles features and benefits throughout the sales process without the customer. Friendly and knowledgable sales people that know how to explain the vehicles features and benefits throughout the sales process without the customer. feeling the sense of high pressure that is often the case in many dealerships More

Purchase new Escape and trade in Rob and Doug were awesome to work with. From emails to financing. Rob even answered my first original emails on a Sunday afternoon…Both gentlemen were Rob and Doug were awesome to work with. From emails to financing. Rob even answered my first original emails on a Sunday afternoon…Both gentlemen were very nice to talk to on a professional and personal level. And I can’t thank Alex enough for going through how everything worked on my new ride! Last dealership sent me out the door unsure of how to operate certain aspects... Wonderful experience at Metro Ford! Oh, and the hot milk chocolate is great too! 😬 More

Appreciative Doug did a great job and I never felt like I was under pressure. He improved the whole experience in ways I didn't expect and appreciated working with Doug did a great job and I never felt like I was under pressure. He improved the whole experience in ways I didn't expect and appreciated working with me. More

Right car for right person Not sure if they thought we were serious but followed though like champs credit guy super understanding and helpful Rob Walker was my sons hero Not sure if they thought we were serious but followed though like champs credit guy super understanding and helpful Rob Walker was my sons hero More

2019 Ford F250 Super Duty Larait Excellent experience from sales, management, service and parts. Bought vehicles here since 1993 and will continue to do so. Have had 100% of my mainte Excellent experience from sales, management, service and parts. Bought vehicles here since 1993 and will continue to do so. Have had 100% of my maintenance work done here, also. More

Great Salesman Rob was just what you want in a salesperson. Not pushy and puts in the effort to get you the information needed. Attentive to what you are looking for Rob was just what you want in a salesperson. Not pushy and puts in the effort to get you the information needed. Attentive to what you are looking for. More

Everything was smooth and easy Nicky Shelton was totally awesome to work with. I got a great deal, and they went above and beyond in streamlining everything so I had enough time to Nicky Shelton was totally awesome to work with. I got a great deal, and they went above and beyond in streamlining everything so I had enough time to pick up the vehicle and surprise my wife on a super tight schedule. More

Everyone was super helpful! I recently had a pretty rough car week—a car we bought new and just paid off had its transmission break to the point it wasn’t worth fixing, and all t I recently had a pretty rough car week—a car we bought new and just paid off had its transmission break to the point it wasn’t worth fixing, and all the folks at Metro Ford from the service team to the sales team were incredibly helpful, from figuring out why the old car wouldn’t go in reverse, hooking me up with a loaner so I could still get home, quickly getting us a realistic estimate on repairs, then taking it as a trade-in, helping us pick out a new-to-us car from their lot and getting me set up with financing. Every time we thought we had a problem, the Metro Ford folks just casually were like, ‘No, we can take care of that.’ They were absolutely wonderful! More

Amazing customer service from everyone Every person we encountered in the dealership from the woman refilling cookies to the sales dept, financing dept to the vehicle educator...amazing gro Every person we encountered in the dealership from the woman refilling cookies to the sales dept, financing dept to the vehicle educator...amazing group! Great communication and follow through! More

Very speedy process Initially tried for a used vehicle but was denied, but with the hard work and dedication of metro Ford I was able to get a new vehicle with similar pa Initially tried for a used vehicle but was denied, but with the hard work and dedication of metro Ford I was able to get a new vehicle with similar payments to my trade. Would definitely recommend them to friends and family. More