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Metro Ford of OKC
Oklahoma City, OK
2,589 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,589 reviews
March 16, 2021
Very nice, helpful and quick! I came as a referral due to the prices for what we were looking for. We will be referring your company! to the prices for what we were looking for. We will be referring your company! More
by 3DHILTON21
Verified CustomerEmployees Worked With
David Blakeney, Cody Crelia, Erron Lacour
March 16, 2021
Was able to drive a new used car off the lot with a low down payment. Free oil changes and tint for the life of the vehicle made the decision easy. down payment. Free oil changes and tint for the life of the vehicle made the decision easy. More
by K Green
March 14, 2021
Brian Moore and Metro Ford was the best car buying experience I have ever had! Would highly recommend! Go buy aTruck from Brian Moore. Awesome experience I have ever had! Would highly recommend! Go buy aTruck from Brian Moore. Awesome More
by Jeffa1
Employees Worked With
Brian Moore, Sean Miller
March 12, 2021
Bought my 3rd vehicle from Metro ford and my dealer Chris Derrick. Every time I have worked with him he has been absolutely great. I highly recommend Chris at Metro Ford. Derrick. Every time I have worked with him he has been absolutely great. I highly recommend Chris at Metro Ford. More
by Chad
Employees Worked With
March 12, 2021
The best Ford dealership around. Richard in service is the best and Linda in sales worked very hard to get the deal right. No pressure, just professionalism. Knowledgeable and great follow up after the sa the best and Linda in sales worked very hard to get the deal right. No pressure, just professionalism. Knowledgeable and great follow up after the sale. Great experience. More
by ERNIE6
March 12, 2021
Everything was good to excellent . Only area not Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tu Everything was good to excellent . Only area not perfect was price. Price on website different than what was presented upon arrival (drove from Tulsa) . No mention in pre-arrival discussion, website or phone conversation of the “Metro Ford Difference “up charge” of $2495 that was essentially non/negotiable. Also, all features of this “added” features have not been fully added to the vehicle (window tint) and was informed of that after purchase. The metro difference package also included wheel locks however the Roush package also included wheel locks therefore seem as if double paid for that feature. I did not receive any brochure or literature on the Metro Ford Difference upgrades. Sales person stated I need to bring the vehicle back when convenient for me to get window tint installed. I did purchase the extended warranty but again , only a paper contract but no literature or brochure defining the extended warranty, features , etc. Please advise if you can send missing details and explanations . More
by JRMORRISDO
Employees Worked With
Other Employees :
Shawn in Finance 5 stars , Mason Spain
March 10, 2021
You could have your service managers return phone calls. You could make sure my car is really fixed before I pick it up so I don't get 200 miles from home and have a problem. You could get my car repaired f You could make sure my car is really fixed before I pick it up so I don't get 200 miles from home and have a problem. You could get my car repaired faster than 11 days or at least offer me a loaner and not give me a smart remark when I ask about it saying there is a one month waiting list for loaners. You could honor your commitment you made when you sold me the car telling me I had oil changes and tire replacement for life and then just deciding you would no longer honor that. This dealership is the worst. I will never buy a car there again and will warn everyone else against it, too. More
by ABC
Employees Worked With
Christopher Rutledge
March 10, 2021
One of the worst customer support orgs. The service dept doesn’t give you status, you call, leave message, nobody calls and are unavailable following Jim, Mgr example. So disappointed, just want someone wh doesn’t give you status, you call, leave message, nobody calls and are unavailable following Jim, Mgr example. So disappointed, just want someone who cares to check status and call. I had an appointment. 2 weeks ago to figure out problem that shouldn’t happen on a 2019 and another one yesterday to fix the problem, but since so many people without appointments came in my vehicle stayed overnight. No room to complain more. More
by Miller1
Employees Worked With
Jim Arnold, Courtney Lester
March 10, 2021
Lois was awesome! Best customer service I have ever had and got my car back earlier than anticipated! I believe the girl behind the desk was Courtney and she was so nice and helpful as well and got my car back earlier than anticipated! I believe the girl behind the desk was Courtney and she was so nice and helpful as well More
by ASHLEIGHGMATTHIAS
Employees Worked With
Lois Quintero, Courtney Lester
March 09, 2021
Great Experience, best price in the state, gave me a fantastic trade in for my truck, and they made it very easy to consider buying a truck from Metro! fantastic trade in for my truck, and they made it very easy to consider buying a truck from Metro! More
by bouma.ipa
Employees Worked With
Giovanni Young, David Blakeney, Gabriel Tucker
