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Metro Ford of OKC
Oklahoma City, OK
2,589 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,589 reviews
March 09, 2021
DO NOT USE THEIR SERVICE DEPARTMENT!! DO NOT PURCHASE FROM THIS DEALERSHIP!!! My truck had ~2800 miles on it, took it for the "royal treatment" based purely on time passed not miles as that wa FROM THIS DEALERSHIP!!! My truck had ~2800 miles on it, took it for the "royal treatment" based purely on time passed not miles as that was the THIRD oil change recommended. I picked the truck up, went about my daily business in the truck and parked it for the night. the next day there was a huge puddle of oil under the truck in my driveway. I checked the dipstick and oil was barely on the tip. I called the dealership, they sad no problem bring it in. I had to get a ride to the parts store spend 60 bucks on oil fill it up and take it in, get a ride to work etc. the service ticket says "tightened loose ford oil filter, check oil clean oil from pan and motor". They supposed gave me a new royal treatment program for my trouble, but I never got it in writing. I took the truck home and parked for a few weeks before needing I, (I have a company truck) I noticed a "miss/ vibration" in the motor that was not there before and thought it was strange but drove the truck. the next oil change, once again for time passed, not miles driven, I pointed out the miss/vibration. They checked it and I got "all Green" on my report. The recommended the B&G treatment to help "smooth it out" for 70 dollars, which I did. The miss is still there, at 5800 miles. I made a appointment, late for work again etc. they kept the truck for a week told me all green and to come pick it up, THE MISS IS STILL THERE! I drove the truck back to the dealership and was told to bring it in again. Back to late for work, missed hours cost etc. The kept if for another week, this time I drove by the lot and it was out in the OVERFLOW LOT! I just left the dealership again the miss is still there, the service manager, shop manager told me we would do a test against another comparable truck truck using a bottle of water to "see" the miss. It is QUITE obvious the surface tension of the water registers the miss. They pulled an old stripped down 2 wheel drive shop truck with 20K plus miles on it around and told me that it was even worse than mine. Mine is a 50K dollar 4 wheel drive FX. not a xxx shop truck! When I pointed it out to the shop manager he in a rude, demeaning, tone told me "that is all we have" I watched him pull the almost exact truck t mine up initially, back it out, and go get the xxx truck. I was told there was nothing they could do for me. That it was normal. I put every mile there is on my truck and know how smoothly it ran BEFORE they left the filter loose and caused this problem, I even caught myself trying to start it when it was already running. Cody and Melody both seemed genuinely concerned at "making things right" but this outcome is FAR, FAR, from right. This is my second purchase from tis dealership, and this is not the way you treat loyal customers after YOU make a mistake! I HAVE 5800 MILES ON A TRUCK THAT HAS INTERNAL DAMAGE THAT WAS CAUSED BY THIS DEALERSHIP THAT THEY WILL NOT ACKNOWLEDGE OR MAKE THINGS RIGHT!!! More
by acfxr
Verified CustomerEmployees Worked With
Cody Crelia
March 08, 2021
Nice peaceful environment made the purchase a quick and easy process. The car’s salesmen were knowledgeable and made the entire experience painless for me. easy process. The car’s salesmen were knowledgeable and made the entire experience painless for me. More
by devontebailey10
March 08, 2021
My experience at Metro Ford was amazing! This was my first time to buy a car on my own, and they helped me every step of the way. I felt comfortable the whole time. first time to buy a car on my own, and they helped me every step of the way. I felt comfortable the whole time. More
by EMMA.HAYHURST
Employees Worked With
Shawn in finance , Chance Sparks
March 08, 2021
What a great experience. Johnny’s professionalism and service were above and beyond expectation. I purchased a vehicle from this dealership, but live in a different state - Johnny made the whole process service were above and beyond expectation. I purchased a vehicle from this dealership, but live in a different state - Johnny made the whole process super easy and even picked me up personally at the airport when I came to pick up the car. A+++ More
by e2outkast
Employees Worked With
Averie Tucker, Johnny Mahsetky, Michael Wilkerson, Cody Crelia
March 07, 2021
Charles was the absolute best and worked to get us the best deal for us! Very knowledgeable and friendly, I would recommend him to anyone looking for a new ride! Thanks again Charles! best deal for us! Very knowledgeable and friendly, I would recommend him to anyone looking for a new ride! Thanks again Charles! More
by Tori
Employees Worked With
Charles Waddle
March 07, 2021
Charles was amazing. No pressure and very knowledgeable. Even when we said we weren’t going to buy for several months, he didn’t seem frustrated. I’m sure he was surprised when we bought the very next day Even when we said we weren’t going to buy for several months, he didn’t seem frustrated. I’m sure he was surprised when we bought the very next day. He was great to work with More
by JoyD
Employees Worked With
Charles Waddle, Gabriel Tucker
March 07, 2021
Our salesman Charles went above and beyond any other salesman we have ever dealt with!! The same can be said for Metro Ford! We love our new F250!! salesman we have ever dealt with!! The same can be said for Metro Ford! We love our new F250!! More
by Vhall
Employees Worked With
Charles Waddle, Michael Wilkerson
March 07, 2021
I had my car srrviced and had a great experience! I wanted to shout out to Lois quintara and Doug. They got my car key replaced fast and efficient.Thank you for the excellent service that I expect from wanted to shout out to Lois quintara and Doug. They got my car key replaced fast and efficient.Thank you for the excellent service that I expect from FORD! Please.pass along my gratitude to them.Thank you. More
by STEPHENBAZARIAN21
Employees Worked With
Doug (works in mechanics), Lois Quintero
March 06, 2021
Everything was fine except for waiting an hour and a half for an oil change despite having an appointment. After my vehicle was ready no one came to let me know. I finally asked because it was taking so long for an oil change despite having an appointment. After my vehicle was ready no one came to let me know. I finally asked because it was taking so long. More
by nikki5538
Employees Worked With
I have no idea who I worked with.
March 05, 2021
Metro Ford has always gone out of their way to service my vehicle. They pick it up and bring it back to me when they are done. I have been using them for about 7 years now. Super job! vehicle. They pick it up and bring it back to me when they are done. I have been using them for about 7 years now. Super job! More
by SHERRY.DARTY
Employees Worked With
Richard Unrein, Daniel Ybarra
