Metro Ford of OKC

warranty work My truck was having issues with the screen, radio, climate, everything. I brought it in and Sasha was great to work with me setting an appointment soo My truck was having issues with the screen, radio, climate, everything. I brought it in and Sasha was great to work with me setting an appointment soon and had the truck I needed to continue to work. I'm a general Contractor and need a truck. The part came in a couple of days and the repairs were quick. He even reminded me it was close to the next oil change and we took care of that too. No one is ever glad to take their truck in for repairs, but it's nice when the crew makes it pretty painless. More

Quick service Very good at getting me in quickly and pricing is very good and service is great and keep records of my visit so can keep up Very good at getting me in quickly and pricing is very good and service is great and keep records of my visit so can keep up More

Professional service I called for a Saturday appointment and was worked in to get the service required for my vehicle taken care of the sales person was very professional I called for a Saturday appointment and was worked in to get the service required for my vehicle taken care of the sales person was very professional and concerned with my time they did the service quickly the service writer Also verified that all recalls were taken care of went over the condition of my vehicle with me and made recommendations I would highly recommend this service department and Metro Ford as a whole More

Always friendly and helpful Angela, Justin, and Sacha are always friendly and helpful along with the rest of the staff. I have a Ford C-Max hybrid and appreciate knowing I have s Angela, Justin, and Sacha are always friendly and helpful along with the rest of the staff. I have a Ford C-Max hybrid and appreciate knowing I have service people I can trust. I also love the fancy coffee machine in the waiting area. :) More

Poor experience My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixe My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixed. The problem still occurs. More

Great service from a distance Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new truck was the lowest I could find between Dallas and OKC. Once the deal was done and it was time to pick up my truck my schedule didn't allow me to pick it up for a week, they offered to have a driver bring it to me, let me sign paper work at my house and their driver drove my truck back to OKC. NOW that's service! More

Research Department Van. Work got done well and in a timely manor. Had to cut back on the job due to pricing. We only have a service fleet of one. Work got put off that needs Work got done well and in a timely manor. Had to cut back on the job due to pricing. We only have a service fleet of one. Work got put off that needs to be done in future due to cost. More

New Truck Toni was great to work with. Very friendly and helpful after the sale. She went out of her way to follow up on issues that may have come up after the Toni was great to work with. Very friendly and helpful after the sale. She went out of her way to follow up on issues that may have come up after the sale. More

Love my new Mustang Went in to look at a Mustang. Arturo Deloera showed me multiple vehicles and worked to see what else he could get when I was going back and forth on Went in to look at a Mustang. Arturo Deloera showed me multiple vehicles and worked to see what else he could get when I was going back and forth on color and options. Excellent experience overall. More

quick, smooth sale I was really impressed with Metro Ford! No games, just a quick, smooth sale. Everyone from the GM to the document person exceeded my expectations but I was really impressed with Metro Ford! No games, just a quick, smooth sale. Everyone from the GM to the document person exceeded my expectations but mostly my sales person! He was awesome! More