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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.3
961 Reviews

961 Reviews of Metro Ford of OKC - Service Center

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September 02, 2025

Horrible experience. Had my vehicle for 14 days, never even looked at it for 5 days could not get any answers on what they were doing or going on, noone called me. Voicem More

by kellyspringer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names, Frank Lopez?
August 30, 2025

Salesperson helped us find the right vehicle for us. They never pressured us to buy something above our budget or make a quick sale. More

by a.n
Recommend Dealer
Yes
Employees Worked With
Paul Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Metro Ford of OKC responded

We’re glad you found the perfect vehicle without any pressure! Thank you for sharing your experience.

August 27, 2025

Denise Anderson was awesome to work with! ! She kept me well informed at all times and she always has a smile on her face! Very Pleasant and a joy to work with. More

by devildogcoy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Metro Ford of OKC responded

We’re thrilled to hear this! Denise will be so glad to know she made your experience such a positive one.

August 23, 2025

I'm just not s happy camper now nothing got fixed on the truck it wasn't even put back together right More

by Jerraldsmith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Amazing. Dustin in the service department has always taken care of me, my business and family. More

by urbanloggingokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Bane
Aug 25, 2025 -

Metro Ford of OKC responded

Thank you! We’re glad to hear Dustin continues to take great care of you, your business, and your family. We appreciate your trust!

August 22, 2025

I had a tire warranty. I called to set up an appointment for service. I showed up on time for the appointment only to find out that there was was no record of me having an More

by rustrish.rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Great service and I am glad I had enough rewards to take care of the bill. More

by rdalestacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Metro Ford of OKC responded

We’re glad to hear it! Happy your rewards came in handy for you.

August 15, 2025

Denise and the team at Metro Ford OKC are the best in the business! Always there to help in any way possible to make sure your service needs are always met. More

by Pucksnmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Metro Ford of OKC responded

Thank you! We’re lucky to have Denise and the team, and we’re glad they could take great care of you. If we can be of further assistance, please let us know.

August 15, 2025

Paid over $1,600 for diagnostic and repair but issue still not resolved. Contacted advisor by text nothing heard to this day. More

by cotamthuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Couch
August 14, 2025

Always good service and this time no different. I will continue to do business with metro ford. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Metro Ford of OKC responded

We appreciate your loyalty! Glad to hear we continue to meet your expectations.

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