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Denise Anderson
Denise Anderson at Metro Ford of OKC
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Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
183 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.6

183 Reviews

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183 Reviews of Denise Anderson

March 31, 2024

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Employee Rating

I had an appointment and arrived on time, but as told it would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. More

by Andrea44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Gates, Matthew Martinez

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March 29, 2024

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They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed More

by artisticglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht

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Apr 02, 2024

Metro Ford of OKC responded

Hi there, Thank you for your feedback! We're glad to hear that we could provide friendly and fast service while keeping you informed throughout the process.

March 11, 2024

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Justin is always polite even when I have a million questions. Thank you for all your hard work. More

by aknapp
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Payne, Marko Stilger, Matthew Martinez, Matt Murphy

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Mar 12, 2024

Metro Ford of OKC responded

Hi aknapp, We're thrilled to hear about your positive experience with Justin! Politeness and patience are key, and we're glad he could provide excellent service even with a million questions. If you have any more inquiries, don't hesitate to ask. Thanks for your feedback!

March 08, 2024

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She was great. Only problem was I made my appt thru the ford app and I guess it didn’t let the dealer shop know. More

by bwoodward4
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 12, 2024

Metro Ford of OKC responded

Thank you for your feedback, and we're sorry for any inconvenience caused by the scheduling issue. We'll make sure to look into this to prevent similar situations in the future. We appreciate your understanding and hope to provide you with a smoother experience next time.

January 13, 2024

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Great service department. Very timely and communicate often every time I time my cars in. More

by BrentM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jan 16, 2024

Metro Ford of OKC responded

Thank you, BrentM! We appreciate your positive feedback about our service department. Timeliness and clear communication are priorities for us, and we're glad to hear it made a positive impact on your experience. If you ever need assistance again, don't hesitate to reach out. Safe travels!

January 04, 2024

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The difference is real! Metro Ford has a great group of people! Always happy to work with Denise! More

by Dennis Gros
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Recommend Dealer
Yes
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Jan 05, 2024

Metro Ford of OKC responded

Thank you for your kind words, Dennis! We're delighted to hear that you've experienced the real difference with our team at Metro Ford of OKC. Denise and the entire staff are dedicated to providing excellent service. If there's anything else you need, don't hesitate to reach out. We appreciate your trust and look forward to serving you again.

December 25, 2023

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Best dealership experience I’ve ever had! 100% will be going back to see Giovanni! More

by Pbischoff31
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett , Giovanni Young, Austin from finance

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Dec 26, 2023

Metro Ford of OKC responded

Awww thanks, Pbischoff31! We're thrilled to hear that your experience at Metro Ford of OKC was the best dealership experience you've ever had. We look forward to welcoming you back, and Giovanni will be ready to assist you with the same excellent service. If you have any more feedback or questions, feel free to reach out. See you again soon!

December 17, 2023

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Employee Rating

We have bought three cars from Johnny. He is the reason we keep coming back. More

by elizabethannlucas711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett, Johnny Mahsetky, Patrick Watson

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Dec 18, 2023

Metro Ford of OKC responded

Hi Elizabeth. Thank you for sharing your positive experience with Johnny! It's fantastic to hear that he has been instrumental in your decision to return for three car purchases. We appreciate your loyalty and look forward to continuing to meet your automotive needs in the future. Congratulations again on your new Ford!

December 14, 2023

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Employee Rating

They have been very good to me and my family. Sam is a great sales man More

by rhunt_adlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Barnett, Aissam Arsalane , David Blakeney

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Dec 15, 2023

Metro Ford of OKC responded

Thank you, rhunt_adlee! We're delighted to hear that you and your family have had a positive experience with us. We appreciate your kind words about Sam, and we're glad to have him on our team. If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you and your family again in the future. 🌟

November 20, 2023

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Employee Rating

It's always a pleasure to work with my Service Advisor, Denise Anderson, and trust she's got the best Metro Ford OKC Service Technicians working to keep my vehicle running in tip-top shape. Thank you all More

by d45nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Nov 20, 2023

Metro Ford of OKC responded

Thanks for your kind words, d45nance! Denise and our dedicated team at Metro Ford of OKC Service are thrilled to have your trust. We're committed to keeping your vehicle in top-notch condition and providing a great experience every time. Your recommendation means a lot to us. If there's anything else we can do for you or any questions you have, please don't hesitate to reach out. Thanks for being a part of our Ford family.

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