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Metro Ford of OKC - Service Center
Oklahoma City , OK
930 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
930 Reviews of Metro Ford of OKC - Service Center
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July 01, 2021
Metro Ford was great. My Service Advisor Denise was friendly, offered recommended services, and checked on me while I waited for my vehicle. I will bring my vehicle back in the future. friendly, offered recommended services, and checked on me while I waited for my vehicle. I will bring my vehicle back in the future. More
by nickaspinwall
Verified CustomerEmployees Worked With
June 28, 2021
Always pleasant. On time and great customer service. Lovely place Lovely place More
by rsansom31
Employees Worked With
June 28, 2021
Always have had a good experience. Denise always keeps me appraised of work and issues. No problems. appraised of work and issues. No problems. More
by bingster961
Employees Worked With
June 28, 2021
The service on my truck was completed as agreed and on schedule. I was disappointed that there were no loaner cars available when I scheduled the service for my truck. schedule. I was disappointed that there were no loaner cars available when I scheduled the service for my truck. More
by jasonrcarp
Employees Worked With
June 28, 2021
I think the diagnostic fee is a joke when there is no need to perform it. I got charged the $150 fee, the tech failed to replace the camera wiring harness. It cost me another trip and I wasted about 4 ho need to perform it. I got charged the $150 fee, the tech failed to replace the camera wiring harness. It cost me another trip and I wasted about 4 hours of my time. I told them it needed a camera and the wiring harness when I left the vehicle. Since my time and money isn’t important, I guess that I shouldn’t complain. Jim More
by jim.rutherford57
Employees Worked With
Courtney Lester
June 27, 2021
The service was done in a reasonable amount of time. My advisor Daniel was great very friendly. The other staff members were all courtesy and friendly. advisor Daniel was great very friendly. The other staff members were all courtesy and friendly. More
by rdturner10
Employees Worked With
Daniel Ybarra
June 25, 2021
All the guys in service department are very helpful. From the time you get on service drive the advisor is right there to take care if you. Metro Ford has a great team!! Thank you all. This includes t From the time you get on service drive the advisor is right there to take care if you. Metro Ford has a great team!! Thank you all. This includes the techs. Thank you Denise, Courtney, Lois and Chris More
by Cosmo
Employees Worked With
Other Employees :
Melody , Lois Quintero, Courtney Lester, Christopher Rutledge
June 25, 2021
Metro Ford Service Center has all the categories covered, Friendy, Courteous Staff, Open Communication, and great technicians, a model service department here in OKC. I recently had to change dealerships for Friendy, Courteous Staff, Open Communication, and great technicians, a model service department here in OKC. I recently had to change dealerships for service and I read the good reviews about Metro. I drove in the next morning to check out how things looked and ran. Been a long long time since I saw one operate so smoothly. More
by gagnew68
Employees Worked With
Daniel Stout , Courtney Lester
