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Metro Ford of OKC - Service Center
Oklahoma City , OK
938 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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938 Reviews of Metro Ford of OKC - Service Center
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May 04, 2021
Kind of bad at listening. Then the awkward $274 mount and balance of a tire that costs on average $100 will only use for free oil changes going forward as it's the only value of dealing with the company st balance of a tire that costs on average $100 will only use for free oil changes going forward as it's the only value of dealing with the company still salty of the rainy day test drive where I couldn't see the chips in windshield the next day told them they said oh that's why the price break ... keep in mind it's high miles so no real break but less than one year into ownership that February freeze chips became a Crack so out that money of a whole new windshield 🤣🤣 this review is for the company overall not just per department More
by hkelley86
Verified Customer
May 03, 2021
Justin was great! I showed up early, but was able to get the truck right in. It took less than 30 minutes. It was awesome. Tammy, who set up my appointment, is the best. the truck right in. It took less than 30 minutes. It was awesome. Tammy, who set up my appointment, is the best. More
by keith.mowdy
April 30, 2021
Was very well taken care of during my visit. Staff were courteous. Military discount was highly appreciated given that I had a good amount of work done. courteous. Military discount was highly appreciated given that I had a good amount of work done. More
by kelli.stover
Employees Worked With
April 29, 2021
Efficient and friendly. Like the texting app.Appreciated shuttle driver and got to work easily. First time at this dealer and will continue to use it. shuttle driver and got to work easily. First time at this dealer and will continue to use it. More
by craczkowsk
Employees Worked With
April 28, 2021
Very nice employee's clean waiting area.I had a very Very nice employee's clean waiting area. I had a very good experience great job guys keep up the great work y'all have a great day Very nice employee's clean waiting area. I had a very good experience great job guys keep up the great work y'all have a great day More
by rustyrocket4321
Employees Worked With
Courtney Lester
April 28, 2021
Service was fine, entire front seating area (passenger and driver seat and console) was stained by what looked like shop oil transferred from someones clothes and driver seat and console) was stained by what looked like shop oil transferred from someones clothes More
by SPRINTSNOB
Employees Worked With
April 27, 2021
Everything was great with my service. I will bring my vehicle back for service in the future as needed. Thank you for asking for my feedback vehicle back for service in the future as needed. Thank you for asking for my feedback More
by ANITAJOHNSON1959
Employees Worked With
April 27, 2021
I was told my car was most likely ready on Friday 4/2/2021. No communication after that text. Monday 4/5/2021 texted it would not be ready until 4/12/2021. I asked for a $.0.80 bushing on a shifter 4/2/2021. No communication after that text. Monday 4/5/2021 texted it would not be ready until 4/12/2021. I asked for a $.0.80 bushing on a shifter arm to be replaced and for a new key fob to be ordered. Both were not done during this repair. I was told you needed to order fob and would call me. No call or any communication since I picked up the car. So I can not rate you high since items I asked for were not completed and the communication has been unusual. More
by trenton.telford
Employees Worked With
Not sure
April 27, 2021
Great service! Everything was done in a professional manner and in an appropriate time frame. Very friendly and courteous staff. I would recommend them for any service need. manner and in an appropriate time frame. Very friendly and courteous staff. I would recommend them for any service need. More
by jvaughan1
Employees Worked With
April 26, 2021
Great Customer Service!! I have purchased 2 vehicles over the past year and have been very happy with the service and sales departments. I would definitely recommend. over the past year and have been very happy with the service and sales departments. I would definitely recommend. More
by tim
Employees Worked With
Christopher Rutledge
