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Metro Ford of OKC - Service Center
Oklahoma City , OK
967 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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967 Reviews of Metro Ford of OKC - Service Center
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February 17, 2020
Oil change time is awful I had to wait 1hour and 35 minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again bec minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again because they hose you and do want to buy it back from you even though they gave you the negative equity to begin with. Would never recommend this dealer to anyone I know. More
by zachdunlap02
Verified CustomerEmployees Worked With
Sales person never introduced himself to me.
February 15, 2020
Very Polite people & Great Customer Service, I will be recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast More
by dispos.davis
Employees Worked With
Conner Farnham
February 14, 2020
Warranty work. I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I ag I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I agreed to pay for it and I was told they would check on it Monday and let me know if I could get a refund. I got a call early Monday morning (to my surprise) letting me know they would refund me the money. I really appreciate the way they took care of this! More
by brad51
Employees Worked With
Jason Hutton
February 13, 2020
The customers service is great.. The people always wanna work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! More
by gychuku
Employees Worked With
David Wilson
February 12, 2020
Bad experience. Took the car in for an oil change and oil treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misf treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misfire issue that was not there before service I was told it would take 1 month. The car also is leaking oil. As for customer service I was told the bank owns the car now so it’s out of their hands. Had to take the car to another ford dealership to undo the damage they done. More
by DANBLAIR34
Employees Worked With
Lisa
February 08, 2020
All the people were very considerate and helpful. I felt well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. well cared for and my car was obviously well-serviced. Thank you! I will recommend your services. More
by karis.mcmurry
Employees Worked With
Stuart
February 04, 2020
The service I received from David was great. I was in and out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered out fast. David explained an issue with my car with great patience and gave me a time when I should get a call from him once the parts were delivered. More
by liliannabaeza
Employees Worked With
David Wilson
February 03, 2020
Pleasant experience I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleas I was greeted immediately, directed to the lounge, where I waited just a little under an hour. Watched television, read my book. All in all, a pleasant experience. More
by fullert
Employees Worked With
I don’t remember what the man's name was. Very personable.
January 31, 2020
Experience was fine, had to get an oil change No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. No comment, we had to take our vehicle in to get an oil change and other recommended services. That is all I have to say. More
by DFOSTER11
Employees Worked With
Daniel
January 30, 2020
Service Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doin Had my truck in for an oil change and tire rotation. Job was done in a profession manner. Good customer service. Felt like they care about doing a good job. More
by BOBELOISEOUTLAW
Employees Worked With
Connor Farnham
