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Metro Ford of OKC - Service Center
Oklahoma City , OK
967 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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967 Reviews of Metro Ford of OKC - Service Center
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January 30, 2020
Replacement of rear shocks on my Mustang. The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He The service center did an adequate job. Stuart had to order the parts again when they didn’t come in the first time.. Communication was lacking. He had told me he would call me when the repairs were completed. After waiting to hear from him, I finally called. He said he had gotten busy and didn’t get a chance to call. I had some questions and he saiid he would call me the next morning with some answers...he didn’t...I had to call. I am disappointed in the customer service. More
by KC.POWELL
Verified CustomerEmployees Worked With
Stuart Parker
January 28, 2020
Service I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. I brought my car in for 32,000 service and to buy new windshield wipers. During service they inspected the car and rotated the tires. More
by LHEROD
Employees Worked With
Stuart Parker
January 27, 2020
I had a next day appointment which was convenient. The service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. service team was helpful and friendly. It did take the 4 hours to finish the job but I’m satisfied with my vehicle repairs. More
by NGSCOOBY78
Employees Worked With
Other Employees :
Jason Hutton, Averie Tucker, Arturo Deloera, Fred Finley, Marquan Struble, Cherie Vanhorn, Kirk Mitchell, Toni Lorchie
January 24, 2020
Service Advisor was very attentive. Called me when my oil change was done, and gave me the price of the part and labor on the additional repair I requested. Everyt was very attentive. Called me when my oil change was done, and gave me the price of the part and labor on the additional repair I requested. Everything was done the same day! More
by cugsshaw
January 22, 2020
Good overall service The work was done timely for a routine oil change. The waiting lounge is nice with a coffee machine. The oil change itself was reasonably priced, bu The work was done timely for a routine oil change. The waiting lounge is nice with a coffee machine. The oil change itself was reasonably priced, but they quoted other things that needed to be done that seemed overpriced. For instance, to fix a front cover seal leak they quoted $2055? More
by dustin.trammell
Employees Worked With
I dealt with Connor Farnham
January 22, 2020
Very good We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! More
by PAULKRAMAN
Employees Worked With
Connor Farnham, Jeremiah Crawford, Izik Barak
January 21, 2020
good work! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! We were pleased with the attention given to us and our car when both taking our car and when picking up our car. Our car drives great! More
by cahickman38
Employees Worked With
Izik Barak, Gustavo Marciniec, Cherie Vanhorn
January 20, 2020
David is so professional in explaining every detail of the car functionality. He is also very patient and carefully to explain what is going on. I am so glad that I went to maintain my car that day, othe the car functionality. He is also very patient and carefully to explain what is going on. I am so glad that I went to maintain my car that day, otherwise my car could not be even jump start sooner or later. More
by CATHYMCY
Employees Worked With
David
January 16, 2020
Quick, easy and efficient I like the ability to schedule the service.on line. When I arrived Connor greeted me and immediately started my service request. He got back to me qui I like the ability to schedule the service.on line. When I arrived Connor greeted me and immediately started my service request. He got back to me quickly with updates and my service was completed timely. I have worked with Connor previously and he does an excellent job. More
by PORTERSTONE
Employees Worked With
Connor Farnham
January 15, 2020
My truck was stolen from the lot. Sort of an odd review...I think they do good service, but my truck was stolen off their lot. How can I give 5 stars, and yet how can I not recommend Sort of an odd review...I think they do good service, but my truck was stolen off their lot. How can I give 5 stars, and yet how can I not recommend them for service? I bought my 2006 F-250 King Ranch new from this location (it was David Stanley back then). I've always kept up with the maintenance, both inside and out. It's been paid for since 2011. Was hoping to have it for many more years. Now it's stolen and I've got to purchase another truck, and I'll now have a payment again. All they had to do was park a vehicle in front of the gate - like you see so often. Instead, the gate was secured with a simple padlock, which the thieves cut off. Insurance settlement is pending - no clue what they're going to do to make this right. It's likely I'll just get a $10-12K check from their insurance company. Doesn't come close to making me whole - and I did nothing wrong. Insert frown emoji here. More
by CGBSAE
Employees Worked With
Mark, Daniel
