Metro Ford of OKC - Service Center

Oil change that morphed into brake replave Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service provided. More

Safety First They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. More

Excellent service! I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This t I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This trip was for a Ford recall and oil change. They had it all done in less than half a day. Great service! Great people! More

Quick and easy! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! More

Don’t take your car here it might be gone when you pick it u If I could give no stars I would...I had my vehicle at Metro ford for a transmission issue. They had it for 7 days in their lot. I got a call that my If I could give no stars I would...I had my vehicle at Metro ford for a transmission issue. They had it for 7 days in their lot. I got a call that my car was stolen out of their lot. About 2 hours later I was told it was recovered with significant front end damage and Metro ford was not taking responsibility. They couldn't get rid of me faster, as soon as the car was found the service manager went to my place of work returned my car key and said they were not responsible for any damage. On top of all this I had a rental car from them while my car was in for service. In the same conversation about them telling me they were not responsible for my car being stolen they wanted me to bring back my rental right away. That was my only vehicle. Never take your car here for service it’s liable to not be there when you go to pick it up. More

New battery on a Saturday I took my car in on Saturday afternoon, thinking it would be worked on Monday or Tuesday. Imagine my surprise when it was fixed and back home that I took my car in on Saturday afternoon, thinking it would be worked on Monday or Tuesday. Imagine my surprise when it was fixed and back home that afternoon! The guys did a great job after finding that my battery was in several inches of standing water! They drilled some h oles in the bottom of the battery compartment so if it happens again it will drain out on its own. More

Friendly and fast I’ve always had a good experience at Metro Ford, from sales to service. I’d recommend them and would consider purchasing my next vehicle there. I’ve always had a good experience at Metro Ford, from sales to service. I’d recommend them and would consider purchasing my next vehicle there. More

Was in and out on Sat. I usually have to have my car serviced on Saturday due to work. I woke up later than usual and expected to be there for a few hours. When I pulled up I usually have to have my car serviced on Saturday due to work. I woke up later than usual and expected to be there for a few hours. When I pulled up I believe Jason stated were running a little behind its going to be a little over an hour. I was like Heck Yeah!! That's fine. A little while later he cam e out and said the next time you come in you need an A/C service. Your fine for now but giving you a Head's up. Didn't disappoint I believe it was barely over an hour. On a Saturday. Thank you. I gotta say the past couple time service was kinda jenky thanks for stepping up. More

Recall Service Service was performed in a timely and professional manner. The team was friendly and easy to work with, they delivered my car clean and ready to go. Service was performed in a timely and professional manner. The team was friendly and easy to work with, they delivered my car clean and ready to go. More

attentive, positive, and very informative I always come to this location for an oil change and I'm always satisfied with their service. But this last time I came for a transmission fault and I I always come to this location for an oil change and I'm always satisfied with their service. But this last time I came for a transmission fault and I of course panicked but they were so helpful and they gave me all the information I needed to know. I will forever come to this location for my car service needs. Thanks a lot to the crew!! More