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Metro Ford - Service Center

Schenectady, NY

4.4
3,116 Reviews

3,116 Reviews of Metro Ford - Service Center

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September 11, 2024

Fast and efficient good communication easy to make appointment waiting area was comfortable needed some water More

by kammcbride29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
September 09, 2024

Buffed out a scratch and did a nice job. They washed the car arld even applied tire shine. Thanks to everyone at the body shop More

by Gt350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Tony
September 06, 2024

Exceptional customer service. I exclusively go to this service center for all of my vehicle matters. They're quick and communicate everything thoroughly. I will continue toget all More

by acwhite2590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
September 05, 2024

When I go in for service. They really try to have car fixed in the timeframe they say. More

by CHRISS1BLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
September 05, 2024

Timely nice got the job done. No fuss . One day done . Left the car clean More

by DEDADEE520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
September 04, 2024

A number of items to address. Body work following an incident. Some difficulty getting all items corrected. Service was quick and all resolved. In all not really any complaints. More

by keithgunclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gary Askew, Aidan Jones
September 02, 2024

I wasn’t going to bother with a review from last visit because it wouldn’t look good but since they keep wanting a review here it is. Usually they do good no complaints but last visit… Did good on the maj More

by DAVE12056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Jay Ostrander, Rob Hitchcock, Aidan Jones, Donald Eden
September 01, 2024

Super friendly and easy to get answers to questions and the service went super smooth More

by mrmustang197886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
August 31, 2024

Great support from Nicole in helping me trade in and buy car. The process was great. More

by GSTEPHAN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole bellanger
August 31, 2024

Good, fast and pleasant service from the service advisors. I will say they told me a sticker would be in my window for the next service. However it was never updated. So I will have to tend to my pa More

by doinkrystl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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